Medical Receptionist

Job Summary

We are seeking a dynamic and organized Medical Receptionist to join our healthcare team! In this vital role, you will be the friendly face and efficient coordinator at the front desk, ensuring smooth patient flow and exceptional administrative support. Your energetic approach will help create a welcoming environment for patients while managing a variety of administrative tasks with precision. If you thrive in a fast-paced setting, possess excellent communication skills, and have a passion for healthcare, this opportunity is perfect for you! Your responsibilities will include managing patient appointments, handling sensitive health information, and supporting clinical staff to deliver outstanding care.

Duties

• Greet patients warmly and professionally, creating a positive first impression
• Schedule, confirm, and reschedule patient appointments using patient management software
• Verify patient insurance coverage and process billing in accordance with health regulation policies
• Maintain accurate electronic health records (EHR) and ensure confidentiality of all patient information
• Answer multi-line phone systems promptly, directing calls efficiently and professionally
• Assist patients with completing necessary paperwork and collecting relevant medical history
• Coordinate communication between patients, healthcare providers, and insurance companies
• Support medical staff with administrative tasks such as document preparation and data entry
• Ensure compliance with health regulation policies and maintain up-to-date knowledge of medical terminology
• Manage incoming correspondence, including emails and faxes, related to patient care or administrative needs

Experience

• Prior experience working in a medical office or healthcare environment is highly preferred
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) for documentation and communication purposes
• Familiarity with patient management software and Electronic Health Records (EHR/EHR) systems such as EMR platforms
• Knowledge of health insurance policies, billing procedures, and healthcare regulations
• Strong customer service skills with the ability to handle sensitive situations professionally
• Excellent verbal and written communication skills for effective client interaction
• Ability to type quickly and accurately while maintaining attention to detail
• Experience working in dental or medical offices is a plus but not required; training will be provided on specific systems or protocols
• Willing to help in Zanesville and Barnesville when needed.

Join us to make a meaningful difference in patient care by providing exceptional administrative support! This paid position offers an engaging work environment where your organizational skills and healthcare knowledge will shine. We value energetic professionals dedicated to fostering a welcoming atmosphere for all patients while ensuring smooth operational workflows.

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person