What are the responsibilities and job description for the Sales Advisor position at GANNI?
PURPOSE OF JOB You will be an ambassador for GANNI. You will work within our beautifully curated stores. The GANNI culture is based on a
learning and results driven mentality. Where everyone is united
by a common purpose.
At GANNI we are passionate and optimistic people who live and
breathe everything we stand for. You have a responsible,
environmentally friendly approach to our business. You keep an
open mind, you are authentic in everything you do.
You will lead/support your team to always deliver service that is
seamless, efficient and dedicated to the client’s needs.
You will run a business that is based on an
omnichannel/omni commerce mentality where missing a sale is
not an option. You have a result oriented mindset and you will
drive footfall through a digital client outreach program as an
integral part of daily business. Through online booking services
and in store events you and your team will build and foster the
GANNI community.
You will be managing, motivating and leading your store team to
achieve KPI targets and you will create a culture within your team
that is authentic, optimistic and driven by results and the
opportunity to learn
KEY RESPONSIBILITIES
● Ensure exceptional client experiences
● Deliver outstanding styling sessions
BUSINESS
● Establish loyalty within the community ● Foster client outreach program to drive footfall to the store● Strive to reach KPI targets and support maintaining a KPI driven environment.
TEAM
● Drive in store shopping events through your client database and establish a program to foster client relationships. ● Take part in actıons required in order to achıeve busıness objectıves.
● Act on opportunities with your team and strive to secure all sales● Maintain VM guidelines
● Stock management in all aspects
● Support your team in daily operations in store ● Strive to achieve a healthy client loyalty base with in store activities to foster client relationships.
● Strive to achieve personal and store targets.
● Participate in workshops necessary to enhance performance. ● Responsible for keeping the team environment open, friendly and transparent.
● Participate in staff meetings every month
● Keep yourself and team members up to date with all relevant information and business trends.
COMMUNICATION &
● Support the development of clear, consistent and organized
DEVELOPMENT
lines of communication
● Drive your own development and strive to enhance your
leadership skills.
PROFESSIONAL
● Solid and proven background within similar industry for at least 2
QUALIFICATIONS
years
Strong client database and experience working with digital
clientelling
● Experience with sales and working within a results-driven and
goal oriented environment.
● Excellent understanding of key performance indicators
● Omnichannel and omni commerce understanding
● Excellent communication skills
● Ability to work in a fast-paced environment
● Natural flair for interacting and communicating with people
● Highly organized and structured
● Service minded in all aspects
● Passionate about the GANNI
PERSONAL
● A consistent positive and open minded attitude towards life and
QUALIFICATIONS
the people in it.
● Fluent in English
● Experience with excel, google drive
● Experience with RFID