Trauma Focused Case Manager

Employment Type: Full-time
Work Location: Palm Beach County
Salary Range: $55,000 annually (non-negotiable)

Benefits

Gang Alternative, Inc. offers a competitive Total Rewards Package, in addition to your base salary:

• Health Insurance - 100% paid for employee only
• Medical Gap Insurance - 100% paid for employee only
• Dental Insurance - 100% paid for employee only
• Vision Insurance - 100% paid for employee only
• Life and AD&D - 100% paid for employee only
• Supplemental Insurance - Aflac
• 403(b) Retirement plan (with employer match)
• Employee Assistance Program
• 11-12 Paid Holidays
• Paid Time Off, including Birthday and Personal Day
• Professional development opportunities
• Opportunities for career growth
• Non-profit IRS Taxable Benefits

Qualifications and Competencies 

• Master’s degree in social work, Psychology, or a related field.
• Minimum two years’ experience providing trauma-focused case management to high-risk youth and families.
• Knowledge of trauma-informed care principles and case management best practices.
• Willingness to work flexible schedules as deemed necessary including weekends and evenings.
• Must be proficient in Microsoft Office applications.
• Excellent organizational skills, dependent and responsive with attention to details and ability to prioritize multiple tasks.
• Ability to work effectively in a team environment, excellent interpersonal skills with a positive attitude, and maximum discretion when handling sensitive and confidential information.
• Customer service is oriented and sensitive to clients’ immediate needs.
• Extended knowledge of community and social services.
• Must have access to a licensed, insured personal vehicle at all times during work hours for reliable transportation. Mileage reimbursement will be provided for the use of personal vehicles as part of work-related travel.

Position Summary

Gang Alternative, Inc.’s Collective Action for Addressing Trauma Program involves programming in the tri-county area, namely: Palm Beach, Broward, and Miami-Dade Counties. It is designed to effectively address community violence and collective trauma, using a comprehensive, integrated, and multi-sectoral approach to substance use prevention, violence prevention, and trauma-focused community engagement.

Essential Duties and Responsibilities 

• Conduct intake assessments to determine client needs, strengths, and barriers.
• Develop individualized care plans with measurable goals and objectives.
• Provide crisis intervention and emotional support using a trauma-informed approach.
• Advocate for clients with social services, healthcare providers, and other agencies and connect them to essential resources like therapy, housing and medical care.
• Educate clients on coping mechanisms and self-care strategies.
• Maintain regular contact with clients to assess progress and adjust care plans as needed.
• Facilitate support groups or workshops on trauma recovery and resilience.
• Maintain accurate and timely case notes, client records, and reports.
• Ensure compliance with agency policies, confidentiality laws, and funding requirements.
• Track client progress and report outcomes to supervisors or funding agencies as required.
• Working cooperatively with other GA teams and programs to maintain smooth continuity of care when cases are shared across teams.
• Become familiar with and utilization of outside resources as needed to provide comprehensive services to clients.
• All other duties as assigned.

Salary : $55,000