What are the responsibilities and job description for the Product Owner – Digital Payments Networks position at Gandiv Insights LLC?
Product Owner – Digital Payments Networks
Must-Have Experience:
- Hands-on experience with AML or KYC
- Hands-on experience supporting Digital Payment Networks such as Zelle, RTP, FedNow, ACH, or similar
We are seeking an experienced Product Owner – Digital Payments Networks to lead the strategy, roadmap, and delivery of digital payment capabilities. This role is ideal for someone with strong product ownership experience in real-time payments, P2P payment platforms, and payment network integrations.
Key Responsibilities
- Own and drive the product strategy and roadmap for digital payments, including instant transfers and P2P payment capabilities.
- Lead integrations with digital payment networks such as Zelle, RTP, FedNow, ACH, or similar platforms.
- Create and prioritize product backlogs, user stories, and acceptance criteria.
- Partner with engineering teams to support Agile delivery, sprint planning, backlog grooming, and release execution.
- Collaborate with Fraud, Risk, Compliance, and Operations teams to deliver secure and compliant payment solutions.
- Oversee the end-to-end payment lifecycle, including authorization, settlement, reconciliation, and exception management.
- Define and monitor KPIs such as payment success rate, fraud loss rate, transaction latency, and customer adoption.
- Support production stability, incident management, root cause analysis, and continuous product improvement.
Required Qualifications
- 4–7 years of Product Management or Product Owner experience.
- Hands-on experience with digital payment networks such as Zelle, RTP, FedNow, ACH, or similar.
- Strong understanding of payment rails, fraud prevention, risk management, KYC/AML, and financial services regulations.
- Experience leading Agile teams and delivering complex technical products.
- Strong experience writing user stories, acceptance criteria, and functional requirements.
- Excellent communication, analytical, and stakeholder management skills.