Medical Assistant | Brockton

Why Work for Gandara:

Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today!

Benefits:

• Retirement Plan 403(b)
• Health, Dental, Vision, Pet and Life Insurance
• Paid vacations
• Paid holidays
• 8 discretionary days
• Mileage Reimbursement

Additional Benefits:

• Career Growth Opportunities
• Culturally Diverse population
• Clinical Licensing Support

Job Title: Medical Assistant

Work Location: Brockton, Ma.

*Bilingual Candidates Encouraged to Apply 

*EOE M/F/D/V

*Union/Non-Union

Job Summary:

We're in search of a medical assistant to work on a part time basis with our Behavioral Health & Recovery Services Division. The medical assistant is accountable to the Practice Manager, who is responsible for providing supervision and training. The medical assistant is one who actively promotes the philosophy of the Gándara Center and maintains a high level of commitment to the program

Duties and Responsibilities

• Provide customer service to persons served, including: scheduling/rescheduling appointments, responding to inquiries, translations and liaising between staff members and addressing issues as they arise
• Scanning documents into the electronic health record, as assigned
• Providing support to prescribers, including: translation, documentation, faxing, receiving medical orders, verifying pharmacy information and medication
• Escorting persons served to and from waiting room and/or connecting to telehealth services
• Collecting individual served lab results or toxicology screens
• Clerical duties such as, phone calls, faxing. Photocopying or transcribing
• Communicate any facility, medical team or other operational issue to the Floor Supervisor, Practice Manger or other member of the Clinic Management Team
• Review and respond to voicemails and emails within two (2) business days
• Substitute temporarily for medical records, intake coordinator or toher support positions, as assigned
• Perform other related duties, as assigned
• Assist with Prior Authorizations
• Travel, as needed

Administrative Responsibilities/Record Keeping

• Adhere to program and agency policies and procedures
• Ensure that required documentation is completed professionally and accurately and filed in the electronic health record in a timely manner
• Attend scheduled supervisory meetings
• Complete time sheets and submits them accurately and in a timely manner
• Maintain job related record keeping accurately and submit reports in a timely manner

Minimum Qualifications:

• Minimum HS Diploma/equivalency and Medical Assistant Certification.
• Basic knowledge of office practices and professional environment, as they relate to job functions.
• Must understand the populations and information sensitivity [i.e. HIPAA and privacy laws and regulation], and protocols required in mental health.
• Bilingual [English/Spanish] encouraged to apply.

The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training