Family Support Worker | Westfield Family Resource Center

Why Work for Gandara:

Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today!

Benefits:

• Retirement Plan 403(b)
• Health, Dental, Vision, Pet and Life Insurance
• Paid vacations
• Paid holidays
• 8 discretionary days
• Mileage Reimbursement

Salary: 

• Hourly Rate | $20.67 - $21.63

Additional Benefits:

• Career Growth Opportunities
• Culturally Diverse population
• Clinical Licensing Support

Job Title: Famly Support Worker

Work Location: Westfield, Ma.

*Bilingual Candidates Encouraged to Apply 

*EOE M/F/D/V

*Union/Non-Union

Job Summary:

The Family Support Worker provides direct, strengths-based support to children, caregivers, and families. The position focuses on helping families access resources, build protective factors, and strengthen stability through advocacy, parent education, case management, and connection to community supports. The Family Support Worker promotes a welcoming environment and works in partnership with families to identify needs, set goals, and build long-term resilience.

Duties and Responsibilities:

• Assess the needs and strengths of families requesting support; engage and support families using a strength-based approach;
• Collaborate and provide outreach to local community-based network of service providers including, but not limited to, any community, municipal, state, federal, non-profit, for-profit, or private sector individual/organization that provides services/opportunities for children and families pertaining to referrals, resources and advocacy;
• Facilitate public awareness of the FRC; support development and implementation of a robust outreach plan to proactively bring families into the FRC; engage with court clerks, probation officers, juvenile court judges, school principals, school adjustment counselors, school guidance counselors, police, community-based family agencies, health and behavioral health facilities, after-school and out-of-school programs, and neighborhood associations
• Host family, youth and group support groups for program participants and their families; engage parents in leadership development activities such as workshops/trainings; provide family members with connections to mutual support networks;
• Develop the FRC calendar; actively engage in the planning process and implementation of community and Coalition events;
• Represent the FRC in the community and state-wide networking/educational conferences; attend FRC Meetings, agency/department meetings and trainings;
• Other duties as requested and assigned by the FRC Program Manager and FRC Director.

Minimum Qualifications:

• High school diploma minimally required.
• Associates or Bachelor’s degree in office management or related field preferred.
• Experience and demonstrated ability to work with diverse populations in a community-setting using a family-centered, strength-based approach
• Must be available to work weekend and evening hours
• Must have a valid driver’s license and meet agency requirements for driving history records and criminal background checks
• Exceptional demonstrated interppersonal and writing skills
• Knowledge of Microsoft Office applications; Corel; and related office technology
• Bilingual in Spanish/English, preferred

The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training

Salary : $21 - $22