Work Control Clerk I

WORK CONTROL CLERK I| SIX MILE, LLC

JOB OVERVIEW

Work Control I Clerk will support routing work requests, creating and dispatching work assignments according to priority, and verifying work completion in compliance with contract standards. This position will also assist coordination of work between shops. Transcribes and maintains records of service calls, work orders and files information.

RESPONSIBILITIES

• Uses application of experience and judgment in selecting procedures to be followed, and searching for interpreting, selecting, or coding items to be entered from a variety of document sources
• Creates work request, work orders, and assigns appropriate priority in accordance with contract specifications
• Enters completed work orders and required documentation into Company and Coast Guard Computer systems
• Accurately files Company records
• Act as backup for other positions in Work Control Center
• Verify the completion of received documents
• Reconcile recorded work against completed work orders
• Enters completed work orders into the CMMS
• Create reports based on CMMS system information
• Assist Leads and Managers with monitoring work task progress and deadlines
• Assigns work to appropriate shops/trades
• Will be required to assist with coverage of Customer Help Desk during assigned hours
• All other relevant duties assigned by manager

COMPETENCIES

• Positive Attitude/Enthusiasm • Attendance/Punctuality/Dependability
• Diversity/interpersonal Skills • Teamwork/Integrity

REQUIREMENTS

• High school graduate or equivalent.
• Ability to obtain a favorable National Agency Check (T1)
• Advanced Computer and Data Entry Skills
• Advanced Microsoft Office applications skills (e.g. Excel, Word, and PowerPoint)
• Able to work independently and have excellent documentation and organizational skills
• Must be able to meet deadlines with attention to detail
• Must be able to maintain a high level of customer service
• Ability to prioritize work in a fast-paced environment
• Must be able to clearly communicate in the English Language (read and write)

PREFERRED

• One (1) year of previous experience in a like or similar role or education in lieu of
• Experience with CMMS programs, TMA, or Maximo
• Customer service experience

OUR COMMITMENT TO YOU

At SML, we empower our employees in their careers. When you work with us, we will encourage you to follow your passions, and we promise to be committed to your safety, well-being, and professional development.

We treat our team members well – because it's the right thing to do, and because it makes good business sense. At SML, you will contribute to our mission to provide solutions for our customers through unparalleled service reflective of our value-added, innovative approach, with respect for shareholders, the environment, and our traditional values.

WORK ENVIRONMENT

Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work described herein is primarily a modern office setting

PHYSICAL DEMANDS

LIFTINGCARRYING

Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time; most of the time is spent sitting in a comfortable position with frequent opportunity to move about. Ability to lift a minimum of 50 lbs. and team lift 51 lbs. or more.

OCCUPATIONAL HEALTHSAFETY

The company is committed to maintaining a safe and healthy working environment. All employees are expected to adhere to safety guidelines and report any safety concerns.

ACCOMMODATIONS

The company is committed to providing reasonable accommodations to employees with disabilities. Individuals with specific accommodation needs are encouraged to discuss them with the Human Resources Department.

ADDITIONAL QUALIFYING FACTORS

As a condition of employment, will be required to pass a pre-employment drug screening, as well as have acceptable reference and background check results to obtain access to military base. Having reliable transportation to/from work is a necessity and must be able to have access to military installations.

CONDITION OF EMPLOYMENT

"Pursuant to the Company's collective bargaining agreement with the Teamsters Local 959 Union, it shall be a condition of employment to work in this bargaining unit position to become and remain a member in good standing with the Union or pay an agency fee to the Union."

ABOUT SIX MILE, LLC

SML is an Alaska Native-Owned Village Corporation serving its more than 2,000 Native shareholders and four villages located along the Yukon River. Alaska Native Corporations are the result of the passage of the Alaska Native Claims Settlement Act, which was signed into law in 1971. The act was intended to resolve long-standing issues surrounding aboriginal land claims, to stimulate economic development throughout Alaska, as well as to settle land and financial claims.

As a historically nomadic people who relied on each other, the concept of sharing is essential in Athabascan tradition. For thousands of years small groups would band together to share resources, helping to ensure both the success and survival of the group. In the Koyukon Athabaskan language, Gana-A'Yoo means "friends together," which is reflected in our logomark's firm arm grip and the value we place on building long-term relationships.

This was the underlying sentiment in 1978 when the shareholders of the villages of Galena, Koyukuk, Nulato and Kaltag made the decision to join together as "friends" and merge into one for-profit village corporation. The company has strong social and cultural ties to its villages and is committed to meeting its economic, social, and cultural obligations to its shareholders.

EQUAL OPPORTUNITY STATEMENT

SML is an equal opportunity employer. All qualified applicants will receive consideration for employment, without regard to race, color, sex, national origin, religious beliefs, age, disability, U.S. veteran status, or any other legally protected characteristics.