What are the responsibilities and job description for the IT Infrastructure Engineer position at Games Workshop?
About The Job
Games Workshop has an exciting opportunity for an IT Infrastructure Engineer to join our Global Information Technology Team in Memphis, TN. Our Infrastructure Engineer ensures Games Workshop’s Memphis-based network, server, and cloud infrastructure is running efficiently and is secure. If you’re passionate about technology and enjoy building, evaluating, and maintaining robust systems as part of a growing global business, this could be the perfect role for you.
Passionate about technology and providing the best solutions, you’ll be working closely with our UK Infrastructure team and our North American IT support team to monitor, maintain, and improve the systems that are designed to keep our offices, warehouses, and retail store networks connected and operating smoothly. You’ll be responsible for triaging and resolving infrastructure issues, assisting with both hardware and software installations, and contributing to a range of technical projects, which include setting up systems, completing on-site upgrades, and cloud deployments. Your meticulous attention to detail and commitment to upholding standards of quality will ensure that all tasks are completed with the highest level of accuracy and reliability.
Your ability to collaborate and convey ideas with clarity will be key, as you’ll support the wider team in strengthening our cybersecurity. You’ll maintain patching, backups, and disaster recovery procedures, which will ensure all of our systems remain secure from any threats.
The ideal person will have demonstrable experience supporting and maintaining servers, networks, and cloud environments using Windows, Linux, VMware, and Azure. You’ll be proficient in managing and troubleshooting complex networking systems with exposure to HP Aruba switches, Fortinet firewalls, Wireless, and VPN. You’ll also have a strong understanding of Azure AD, Entra ID, IAM, and role-based access controls, including familiarity with automation tools such as PowerShell or Azure CLI.
If you’re excited to navigate complex situations with curiosity, approach challenges with enthusiasm, and enjoy finding better ways to document and improve systems in an ever-evolving business, then we want you on our team!
Working at Games Workshop
At Games Workshop, we are looking for people who will do their best to understand the needs of the company and to put those needs first when they are at work. Because of this, we believe that what you are like, hence the attitude you show to work and the way you choose to behave, is even more important than your skills and experience.
In return for your hard work, you will receive 4 weeks’ vacation per year, 12 additional public holidays paid off, and full health, dental, and eye coverage. A 401K with a matching 3% match, a profit share bonus (subject to GW meeting profit targets), and the option to join our Share Save scheme. Oh, and let’s not forget, a staff discount of between 25% and 50% on our products!
Other Essential Information
Location: This role is an “In Office” role where you will be expected to be on site at our Memphis, TN headquarters.
Working hours: Monday through Friday, 8 AM to 5 PM
Please note that you may occasionally be required to work outside of normal business hours to support our global operations and security needs. Any additional hours worked beyond your standard schedule will be compensated with future time off in lieu.
How to Apply
To apply, please send us a letter or a video telling us why you want this job. This is a great opportunity for you to let us know that you understand what we are looking for.
Please include an up-to-date resume to support your application. When you’re ready, please click apply below.
Games Workshop has an exciting opportunity for an IT Infrastructure Engineer to join our Global Information Technology Team in Memphis, TN. Our Infrastructure Engineer ensures Games Workshop’s Memphis-based network, server, and cloud infrastructure is running efficiently and is secure. If you’re passionate about technology and enjoy building, evaluating, and maintaining robust systems as part of a growing global business, this could be the perfect role for you.
Passionate about technology and providing the best solutions, you’ll be working closely with our UK Infrastructure team and our North American IT support team to monitor, maintain, and improve the systems that are designed to keep our offices, warehouses, and retail store networks connected and operating smoothly. You’ll be responsible for triaging and resolving infrastructure issues, assisting with both hardware and software installations, and contributing to a range of technical projects, which include setting up systems, completing on-site upgrades, and cloud deployments. Your meticulous attention to detail and commitment to upholding standards of quality will ensure that all tasks are completed with the highest level of accuracy and reliability.
Your ability to collaborate and convey ideas with clarity will be key, as you’ll support the wider team in strengthening our cybersecurity. You’ll maintain patching, backups, and disaster recovery procedures, which will ensure all of our systems remain secure from any threats.
The ideal person will have demonstrable experience supporting and maintaining servers, networks, and cloud environments using Windows, Linux, VMware, and Azure. You’ll be proficient in managing and troubleshooting complex networking systems with exposure to HP Aruba switches, Fortinet firewalls, Wireless, and VPN. You’ll also have a strong understanding of Azure AD, Entra ID, IAM, and role-based access controls, including familiarity with automation tools such as PowerShell or Azure CLI.
If you’re excited to navigate complex situations with curiosity, approach challenges with enthusiasm, and enjoy finding better ways to document and improve systems in an ever-evolving business, then we want you on our team!
Working at Games Workshop
At Games Workshop, we are looking for people who will do their best to understand the needs of the company and to put those needs first when they are at work. Because of this, we believe that what you are like, hence the attitude you show to work and the way you choose to behave, is even more important than your skills and experience.
In return for your hard work, you will receive 4 weeks’ vacation per year, 12 additional public holidays paid off, and full health, dental, and eye coverage. A 401K with a matching 3% match, a profit share bonus (subject to GW meeting profit targets), and the option to join our Share Save scheme. Oh, and let’s not forget, a staff discount of between 25% and 50% on our products!
Other Essential Information
Location: This role is an “In Office” role where you will be expected to be on site at our Memphis, TN headquarters.
Working hours: Monday through Friday, 8 AM to 5 PM
Please note that you may occasionally be required to work outside of normal business hours to support our global operations and security needs. Any additional hours worked beyond your standard schedule will be compensated with future time off in lieu.
How to Apply
To apply, please send us a letter or a video telling us why you want this job. This is a great opportunity for you to let us know that you understand what we are looking for.
Please include an up-to-date resume to support your application. When you’re ready, please click apply below.
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