Senior System Administrator

Location: Charlotte / Hybrid / Required 2-3 days per week in the office

Gambling.com Group (Nasdaq: GAMB) is a multi-award winning provider of marketing and sports data services looking for exceptional talent interested in the fast-paced, high-growth online gambling industry. The company operates a portfolio of renowned websites and brands – including flagship site Gambling.com and sports betting site Bookies.com as well as iGaming-focused sites Casinos.com, BonusFinder.com and UK-centric Freebets.com. In the U.S., the company operates state-specific websites such as NewYorkBets.com, BetCarolina.com, and BetArizona.com, helping consumers discover and connect with legal gambling options.

In addition to its marketing operations, Gambling.com Group provides sports data services through consumer subscription platforms like OddsJam and RotoWire, along with B2B services through OpticOdds. These offerings deliver real-time data, actionable insights, and technology driven tools to both consumers and enterprise partners.

As the first and only online gambling affiliate publicly traded in the U.S., Gambling.com Group has earned recognition as a leader in its field – most recently winning Casino Affiliate of the Year at the 2024 EGR Operator Awards. Gambling.com Group embraces a majority remote-first hybrid work model, offering employees the flexibility to work remotely while being part of a global team. For some roles, in-office presence is required for operational reasons, ensuring seamless collaboration and effectiveness where needed.

With flagship offices in Dublin, Charlotte, and Malta, and satellite offices in Madison, Helsinki, Serbia, and Costa Rica, we operate on a "think local, act global" mindset. Gambling.com Group is on the lookout for innovative, solution-driven, and fast-paced thinkers to join our growing team.

We are seeking a highly skilled and experienced Senior System Administrator. This role requires a blend of technical expertise, leadership, and the ability to manage complex projects. The ideal candidate will have extensive experience with Windows and MAC operating systems, networking, and cloud technologies. You will be responsible for mentoring junior staff, and ensuring the stability, security, and efficiency of our IT infrastructure for over 500 users across multiple international locations.

Responsibilities:

• Lead and Mentor: Guide and mentor junior system administrators, providing technical direction, fostering professional growth, and ensuring a collaborative and high-performing environment.
• Strategic Planning: Develop and execute strategic plans for IT infrastructure improvements, including system upgrades, security enhancements, and new technology rollouts.
• Project Management: Lead IT projects from conception to completion, drafting detailed project plans, managing timelines, and coordinating with stakeholders to ensure successful delivery.
• System Oversight: Oversee the maintenance, configuration, and reliable operation of all computer systems, including laptops, mobile devices, and server infrastructure.
• Helpdesk Management: Manage the helpdesk ticketing system, prioritizing and delegating incoming requests and issues to ensure timely and effective resolution.
• Vendor and License Management: Manage relationships with IT vendors, negotiate contracts, and oversee the acquisition and maintenance of all software and hardware licenses.
• Policy and Documentation: Establish and enforce IT policies and procedures, ensuring all documentation is accurate and up-to-date.
• Budgeting: Assist in the planning and management of the IT team's budget, including equipment purchasing and software subscriptions.

Technical Requirements:

• 5 years of progressive experience in system or network administration, with at least 2 years in a leadership or senior role.
• Deep expertise in the Microsoft 365 and Azure cloud environments.
• Extensive experience with administration, including managing licenses, user accounts, and security settings.
• Proven experience with identity and access management, including Conditional Access policies, multi-factor authentication (MFA), and single sign-on (SSO) configuration.
• Strong working knowledge of Azure services for infrastructure management, including virtual machines, networking, and security groups.
• Proficiency with Microsoft Endpoint Manager (Intune) for managing and securing Windows and macOS devices.
• Preferred experience with a variety of collaboration platforms, including Slack, Zoom, and Google Workspace administration.
• Professional certifications such as ITIL, MCSE, AZ-104 (Azure Administrator), or MS-102 (Microsoft 365 Administrator) are a significant plus.
• Strong command of systems and networking hardware, software, and protocols.
• Proven experience with scripting and automation tools to streamline IT processes.
• Expertise in implementing data protection, disaster recovery, and failover procedures to ensure business continuity.