Business Development & Relationship Manager

JOB SUMMARY:

Gallo Mechanical Services is seeking a dynamic and skilled Business Development & Relationship Manager to join our team. As a Business Development & Relationship Manager, you will have sales goals focused on prospecting, qualifying, managing, upselling, and closing new sales opportunities. You will be responsible for working directly with building owners and/or facilities directors to maximize account penetration and customer retention. You will use your expertise to be a strong consultative partner, proposing HVAC, Plumbing, and controls solutions to address customer problems, including financial and performance considerations

RESPONSIBILITIES

• Sells services within the GMS portfolio: HVAC, Plumbing & Controls.
• Develops accounts based on a comprehensive understanding of customer needs, financial planning, and the bid process for projects, T&M, and maintenance
• Meets established sales quotas and revenue goals by selling, marketing, and promoting services to new customers and additional sales to existing customers
• Prospects for new accounts, follows up on sales leads, and maintains relationships with customers within a specified geographical territory or region.
• Pursues customers/accounts by utilizing personal knowledge, internal specialists, vendor representatives, and other available sources.
• Establishes and maintains customer relationships. Learns and evaluates customer operations to aid in identifying customer objectives, requirements, and preferences.
• Works with sales support staff to establish communication pathways with the customer to ensure sales opportunities.
• Develops service quotations, finalizes contracts, and provides continuous follow-up throughout the completion of the sales cycle.
• Gathers and reports to management information regarding the company, competitors, pricing, products, and current and future market trends, as well as assists management and vendors in planning, tracking, and implementing sales strategies and developing new markets. Evaluates product/service marketability from the customer’s needs perspective.
• Produces sales reports for management by monitoring, analyzing, and communicating sales data.
• Participates in business unit sales meetings, supports teammates and the business unit with best practices, and embraces the culture of “Family, Service, Performance "

IDEAL QUALIFICATIONS:

• Bachelor's degree in engineering, business, or related discipline preferred.
• The ideal candidate will have a minimum of 5 years of full-cycle solution sales experience.
• Experience in HVAC, Plumbing, and Building Automation systems, as well as related service agreements, is preferred.
• Must have strong presentation skills and demonstrated experience in pricing systems for customers.
• Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations

IDEAL EXPERIENCE:

• Qualified applicants must be customer-oriented and motivated with excellent oral and written communication skills.
• Strong leadership, problem-solving, and organizational skills, and the ability to prioritize and manage multiple tasks and deadlines.
• Experience delivering services and offerings, and ability to keep abreast of technology trends and how they apply to real-world projects.
• Formal presentation skills within both large and small group settings.
• Strong negotiation skills with the ability to influence and drive decisions to finalize the sale.
• Ability to exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs.
• .Excellent attendance and the ability to meet deadlines