What are the responsibilities and job description for the Front Desk Receptionist position at Gallery 41 Kitchen Bath & Design?
Company Description Gallery 41 Kitchen Bath & Design is a design-focused showroom and service provider specializing in kitchen and bathroom projects. The company supports clients through the selection of fixtures, finishes, and layouts that match their aesthetic preferences and functional needs. Team members collaborate closely to deliver a welcoming, professional environment for visitors and customers. The workplace emphasizes clear communication, reliable service, and attention to detail to ensure a positive client experience. Employees are encouraged to contribute to a clean, organized showroom and a supportive team culture.
Role Description The Front Desk Receptionist is a full-time, on-site role located in Santa Rosa, CA. This position is responsible for greeting visitors, answering and directing phone calls, managing appointment schedules, and providing initial information about the showroom and services. Daily tasks include handling incoming and outgoing mail, maintaining a tidy reception area, assisting with basic clerical duties such as filing and data entry, and supporting the design and sales team with customer communications. The Receptionist will also coordinate visitor sign-ins, track messages, and ensure that inquiries are routed promptly to the appropriate team member.
Qualifications
- Candidates should possess strong customer service and communication skills to interact effectively with visitors, clients, and team members.
- Candidates should possess phone etiquette and receptionist duties skills to manage calls, greet guests, and handle front desk operations professionally.
- Candidates should possess clerical skills, including basic data entry, filing, and handling documents accurately and efficiently.
- Strong organizational skills, attention to detail, and reliability in managing multiple tasks in a busy front desk environment.
- Comfort using common office software (email, calendar tools, and basic word processing) and learning showroom-specific systems as needed.
- Ability to stand, walk the showroom, and assist visitors as required, with a professional appearance and demeanor.
- Previous experience in reception, office administration, retail, or a customer-facing role is preferred but not required.