Demo

Guest Services Specialist

Galleria Dallas
Dallas, TX Full Time
POSTED ON 6/11/2024 CLOSED ON 8/9/2024

What are the responsibilities and job description for the Guest Services Specialist position at Galleria Dallas?

Job Description

Galleria Dallas is in search of experienced, motivated individuals to be a part of our Guest Services team. We are looking for energetic, flexible candidates who can be trained and become knowledgeable about all things Galleria, local attractions and services, and up-coming internal events. Galleria Dallas needs passionate and dedicated partners willing to work hard and take delight in making our guests feel welcome. Our team delivers Curbside items for participating stores, delivers items to our business towers and retailers, and more. This position requires quickness, the ability to stand and move swiftly, and walk long distances.

Daily tasks may include and are not limited to:

  • Greeting guests with a welcoming smile and enthusiasm
  • Luggage and baggage storage
  • Complimentary strollers and wheelchairs
  • Answering the phone calls incoming to the shopping center
  • Offer mall directions at our large maps/directories and offer assistance to their destinations
  • Assist the Marketing Team with monthly events
  • Organize and execute our quarterly kid's program called PALS
  • Activate Gift Cards for individuals and corporations
  • Pickup and deliver Curbside Orders in partnership with participating stores throughout the mall, Everyday during operating hours
  • Pickup and deliver Tower Deskside Deliveries to the 3 business towers connected to the mall, Monday - Friday
  • Pickup and deliver Retail Deliveries to our retailer employees, Everyday during operating hours
  • Plus more!

This is an upbeat, on your feet, steadily moving position. We are in front of the guest 95% of the time requiring us to be professional and friendly at all times. We have a small team of up to 20 team members which allows us to work closely with everyone on the team. We pride ourselves on a strong team morale, leading by coaching and encouragement, and offering excellent service to our shoppers, retailers, and tenants. Flexible scheduling. We have team outings twice a year, offer holiday pay, annual raise opportunities*, and hiring incentive programs for part-timers.

Hiring for permanent part-time positions at 28 hours a week or less year round and/or part-time positions with the opportunity to grow to full-time after a 90 day probationary period.

Company Description

The Galleria Dallas is a shopping mall and mixed-use development located at the intersection of Interstate 635 and the Dallas North Tollway in the North Dallas neighborhood of Dallas, Texas, United States. It was originally developed by Hines Interests Limited Partnership in 1982

The Galleria Dallas is a shopping mall and mixed-use development located at the intersection of Interstate 635 and the Dallas North Tollway in the North Dallas neighborhood of Dallas, Texas, United States. It was originally developed by Hines Interests Limited Partnership in 1982

Salary.com Estimation for Guest Services Specialist in Dallas, TX
$32,963 to $42,007
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Guest Services Specialist?

Sign up to receive alerts about other jobs on the Guest Services Specialist career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$33,380 - $42,539
Income Estimation: 
$30,661 - $47,520
Income Estimation: 
$33,380 - $42,539
Income Estimation: 
$30,661 - $47,520

Sign up to receive alerts about other jobs with skills like those required for the Guest Services Specialist.

Click the checkbox next to the jobs that you are interested in.

  • Clinical Data Analysis Skill

    • Income Estimation: $61,448 - $87,156
    • Income Estimation: $64,637 - $113,224
  • Clinical Research Skill

    • Income Estimation: $70,164 - $92,397
    • Income Estimation: $76,687 - $95,111
This job has expired.
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Not the job you're looking for? Here are some other Guest Services Specialist jobs in the Dallas, TX area that may be a better fit.

  • Holland & Knight LLP Dallas, TX
  • We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success. This position is based in ... more
  • 20 Days Ago

  • Rapport Guest Services Lewisville, TX
  • Rapport Salary: $58000 - $60000 / yearly Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services,... more
  • 18 Days Ago

AI Assistant is available now!

Feel free to start your new journey!