What are the responsibilities and job description for the Front Desk Receptionist position at Gallatin Family Practice?
- Strictly no smoking environment
- Maintain behavior that is compliant with Federal and State regulations, guidelines, and requirements including working knowledge of all health information management issues such as HIPAA.
- Greet, register, instruct, discharge and provide general assistance to patients.
- Obtain and record demographic, insurance and financial information.
- Verify insurance eligibility and relay relevant information on payment policies and billing/collection processes.
- Collect co-pays, co-insurance, deductibles and past due balances.
- Retrieve and fax/mail medical records to primary care providers and insurance carriers per patient request.
- Answer telephone, take messages and return voicemails.
- Provide clerical support as required.
- The ability to maintain friendly, cordial relations with all clients and employees; maintain a positive work atmosphere by acting and communicating in a manner that results in a positive work relationship with customers, co-workers and managers.
Experience Requirements and Preferences::
- Bilingual in English and Spanish required
- Medical office experience and a familiarity with basic medical terminology preferred.
- Ability to work independently and with the public in a high-pressure environment.
- Must have an outgoing and compassionate attitude.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Medical Specialty:
- Primary Care
Application Question(s):
- Are you vaccinated against Covid-19 or willing to be?
- Are you fluent in both English and Spanish?
Work Location: In person