Billing Specialist - 2+ Years Experience

The Billing Specialist manages all aspects of the client billing process for assigned attorneys, ensuring accuracy, compliance with client guidelines, and timely invoice submission through various e-billing systems. This role requires strong attention to detail, sound judgment in interpreting guidelines, and the ability to collaborate effectively with attorneys and clients alike.

Core Responsibilities

• Manage the full monthly billing cycle, including generating draft bills, applying attorney edits, and finalizing client invoices.
• Prepare and upload invoices in LEDES format to client e-billing portals (e.g., TyMetrix, CounselLink, Legal Tracker, Collaborati, Legal-X).
• Review time and expense entries for compliance with client-specific Outside Counsel Guidelines, including restrictions on block billing, task-based billing, and UTBMS coding requirements.
• Monitor e-billing systems for invoice rejections, troubleshoot technical issues, and collaborate with attorneys to draft appeals for disputed or reduced charges.
• Set up new timekeepers in client systems, submit rate approvals, and maintain current rate information.
• Prepare and submit monthly or quarterly accruals to clients as required.
• Serve as a liaison between clients' billing teams and firm attorneys to resolve billing inquiries and payment delays.
• Monitor accounts receivable aging and follow up on outstanding balances.
• Support month-end and year-end billing close processes and generate reports for management as needed.

Qualifications

• Minimum of two (2) years of billing experience in a law firm or professional services environment required.
• Experience with legal billing software (e.g., Aderant, Elite, ProLaw, Tabs3) and e-billing platforms strongly preferred.
• Working knowledge of LEDES file formats, UTBMS task codes, and Outside Counsel Guidelines.
• Associate’s degree or higher in Accounting, Business Administration, or a related field preferred; equivalent experience considered.
• Proficiency in Microsoft Office Suite, particularly Excel.

Key Competencies

• Exceptional attention to detail to identify noncompliant billing entries that could trigger automated rejections.
• Analytical ability to interpret complex Outside Counsel Guidelines and translate them into clear billing practices.
• Persistence and problem-solving skills to navigate unresponsive portals and delayed payment cycles.
• Professional communication skills with the confidence to request time entry revisions from attorneys while maintaining positive working relationships.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Commitment to confidentiality of sensitive financial and client information.

Compensation, Benefits & Flexibility

Starting salary: $55,000 (commensurate with experience).

We offer a comprehensive and competitive compensation and benefits package. We understand the importance of work/life balance and offer flexible work arrangements including hybrid scheduling options that allow our attorneys to deliver exceptional client service while maintaining personal well-being. We also offer a collegial and collaborative environment in which motivated attorneys can develop their skills, hone their abilities, and grow their practice.