What are the responsibilities and job description for the Technical Solutions Specialist position at Gallagher Security?
About Gallagher
Our purpose at Gallagher is to ‘Protect what matters most’ and we live it every day, whether that’s protecting the world’s highest security environments or agricultural businesses, we care deeply about our people, their families, and our wider communities.
Gallagher Security is on a mission to unlock more value for our customers through the power of our people and solutions. Our culture is entrepreneurial in spirit, complex, challenging, and ever changing. With operations in the USA, Canada, New Zealand, Australia, Asia, Africa, the UK and Europe and exports to over 140 countries, we’re proud to be unlocking globally focused career pathways.
We’re painting the future of what’s possible. Come join us.
About The Role
We’re looking for a Technical Solutions Specialist to help drive growth across Gallagher Security’s target markets in the U.S. This role blends technical pre-sales, customer engagement, and solution design to help partners and end users get more from our integrated security solutions.
You’ll work closely with Business Development Managers, Channel Partners, Technical Account Managers, Professional Services, and product teams to support the full sales cycle - from presentations and demos to tenders, solution design, and complex integrations.
This is a remote role supporting customers and partners across the U.S., with regular regional travel across the North Central U.S. and into Canada. You’ll be a trusted technical advisor in the field, helping drive customer success and commercial impact.
What You’ll Be Doing
- Deliver technical pre-sales support across Gallagher’s security solutions portfolio
- Lead customer and partner presentations, demos, and technical discussions
- Support tenders, proof-of-concept activity, solution design, and complex integrations
- Build bills of materials and support quote accuracy based on customer and site requirements
- Deliver training and technical guidance to technicians, administrators, and end users
- Support commissioning, site audits, and system sign-off when needed
- Partner with internal teams to solve technical issues and improve service delivery
- Maintain accurate CRM activity and manage travel across your region
Who You Are
You’re a technically strong, customer-focused pre-sales professional who thrives in a fast-moving environment and takes ownership. You’re a self-starter who drives solutions, turns complex requirements into practical outcomes, and builds trust quickly through technical credibility, strong communication, and execution.
You Bring
- 3 years of experience in technical pre-sales design and technical engineering
- 3 years of experience in technology sales, ideally in electronic security
- Experience with access control, intrusion detection, and perimeter detection solutions
- Strong IT knowledge and a solid understanding of networked environments
- Experience supporting tenders, compliance responses, and technically complex customer needs
- Strong communication, collaboration, and organizational skills, with a self-starter mindset and the ability to drive solutions
- High integrity, accountability, and attention to detail
- Willingness to travel regionally across the North Central U.S. and into Canada
Apply Now
At Gallagher, you’ll join a global company with a clear purpose: protecting what matters most. This is your chance to bring your technical pre-sales expertise to a high-impact role where you can help shape customer outcomes across the U.S.
Ready to make an impact with a global leader in security technology? Apply now. We review applications as they come in and may close the role early.