What are the responsibilities and job description for the Claims Supervisor position at Gallagher Bassett?
Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
Overview
Role specifics:
- Jurisdictions: Workers comp claims experience with MD and VA is required.
- Licenses: None required.
- Location: This role is eligible for fully remote work.
How you'll make an impact
Supervise: Lead and encourage a Workers Compensation claims team handling a variety of caseload sizes and complexities to deliver high-quality and efficient service.
Promote Best Practices: Guide claims team to handle claims in accordance with GB’s Best Practices.
Drive Talent: Take charge of adjuster hiring and training, encouraging a culture of performance and continuous improvement.
Manage Workloads: Define team goals, motivate performance, and effectively manage workloads to ensure optimal efficiency.
Utilize Technology: Harness the power of Gallagher's technology to enhance your team's efficiency and overall quality of service.
Client Communication: Communicate with clients, carriers, and brokers in a professional, positive, and proactive manner.
Prioritize and Develop: Effectively manage multiple competing priorities, identify coaching opportunities, and position team members for successful development.
About You
Ideal candidates for this position will have:
- Claims Background: Workers Compensation, Lost-times
- Prior leadership experience: Not required
- Jurisdictional Experience: Workers comp claims experience with MD and VA is required.
REQUIRED QUALIFICATIONS:
- High School Diploma
- Minimum of 10 years related claims experience
- Appropriately licensed and/or certified in all states in which claims are being handled
- Knowledge of all team member related functions
DESIRED:
- Bachelor's Degree
- 2 yrs of supervisory experience
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