Memory Care Manager

Job Title: Memory Care Director

Reports To: Wellness Director/Executive Director

Summary: The Memory Care Director works as a liaison between residents, resident families, and staff. They will develop, coordinate and implement programs and services for residents with cognitive impairment; to provide a therapeutic environment that maintains each resident's highest level of wellbeing.

Responsibilities and Duties:

• Ensure that the policies and procedures are effective and enforced to support the health and safety of the residents
• Coordinate memory care admissions with the Wellness Director including supervising move ins to be sure accommodations are as desired, assessments are completed as necessary, and care is immediately implemented
• Develop, create, plan, and organize the daily program including the printed calendar of events and ensure its implementation 24 hours per day, 7 days per week with assistance from the Life Enrichment Director
• Monitor and document memory care staff performance to ensure that care and services are being delivered safely and in accordance with the state regulations and Galerie Management standards
• Manage and supervise memory care associates by providing assignments, support, direction, feedback, and training
• Partner with and otherwise assist the Wellness Director in establishing and maintaining a medication system which adheres to state, federal laws, regulations, and Galerie Management guidelines
• Notify Wellness Director of at-risk residents in need of a higher level of care. Conduct individual resident history, preferences assessments, and develop individualized service and program plans
• Coordinate care planning with families, physicians, and home health agencies while working within the Community’s policies and procedures
• Work together with the Wellness Team in scheduling and supervising staff; be available to cover staffing when needed.
• Work together with the Wellness Team in providing training and orientation to new assisted living staff members and ongoing training to current staff members
• Facilitate a pro-active problem-solving approach to challenging resident behaviors
• May drive community vehicle for medical, social, or other outings
• May participate in Manager on Duty Program.

Education and Experience:

• High School Diploma or GED Required
• Bachelor’s Degree in a related subject or field preferred
• May require either LPN License or CDP Certification
• Four (4) years minimum experience with caring for people with dementia in a professional setting required

Knowledge and Skills:

• Must possess a high degree of interpersonal relations skills
• Must have knowledge about the disease process, the changes associated with dementia illnesses, how they affect the individual’s ability to function, and the adaptive strategies that help maintain a resident’s abilities
• Strong organizational skills; oral and written communication skills
• Able to project a professional image
• Experience with Associate Supervison

Working Conditions: Specific physical requirements are outlined in accordance with the American Disabilities Act of 1990 (ADA)

• Requires interaction with co-workers, residents, or vendors
• Occasional weekend, evening, or night work if needed to ensure shift coverage
• On-call on an as needed basis
• 100% time spent on site in community setting
• Possible exposure to communicable disease and infections
• Exposure to latex
• Possible exposure to blood-borne pathogens
• Possible exposure to various drugs, chemical, infectious, or biological hazards

Physical Demands:

• Standing
• Walking
• Sitting
• Use hands and fingers to handle or feel
• Reach with hands and arms
• Climb or balance
• Stoop, kneel, crouch, or crawl
• Talk or hear
• Taste  or smell
• Vision
• Ability to lift up to 50 pounds