What are the responsibilities and job description for the Test Manager position at Galent?
Test Manager – P&C Insurance Domain
Location: Cincinnati, OH (Hybrid)
Job Type: Contract
Job Summary
We are seeking an experienced Test Manager with strong expertise in the Property & Casualty (P&C) Insurance domain to lead end-to-end testing activities across applications and peripheral systems. The ideal candidate will have experience managing manual, automation, and non-functional testing efforts while ensuring quality delivery across projects.
This role requires strong leadership, stakeholder management, test governance, and collaboration skills. The Test Manager will work closely with client QA leadership, development teams, business stakeholders, and offshore/onshore teams to drive continuous improvement and ensure adherence to testing best practices.
Key Responsibilities
- Define and drive the overall test strategy, test planning, and execution approach for applications in scope.
- Collaborate with architecture, development, and project teams to align testing strategies with business and technical solutions.
- Establish and implement testing methodologies, standards, and best practices.
- Conduct walkthroughs and reviews of test plans, test cases, test scripts, and test results with stakeholders.
- Develop project schedules, assign tasks, track progress, and ensure timely delivery.
- Monitor testing metrics, quality benchmarks, defect trends, and reporting dashboards.
- Ensure comprehensive test coverage across functional, integration, automation, regression, and non-functional testing.
- Identify risks, dependencies, and issues proactively and communicate mitigation strategies.
- Lead and coordinate geographically distributed onsite and offshore testing teams.
- Collaborate with clients to define Non-Functional Requirements (NFRs), conduct performance testing, and validate performance benchmarks.
- Ensure applications comply with defined security and quality standards.
- Mentor team members, test leads, and junior managers to support organizational growth and capability building.
- Contribute to reusable testing assets, accelerators, and process improvements.
Required Qualifications
- Minimum 12 years of experience in software testing with prior Test Management experience.
- Strong experience in the P&C Insurance domain.
- Experience working with Duck Creek platforms, including Policy, Billing, or Claims.
- Proven experience managing onsite and offshore testing teams.
- Experience with test management and defect tracking tools such as Azure DevOps, Jira, Rally, or HP ALM.
- Hands-on experience with Automation Testing using Selenium and BDD frameworks.
- Strong understanding of Agile Scrum and iterative software development methodologies.
- Experience interacting directly with clients and business stakeholders.
- Excellent written, verbal, analytical, and organizational skills.
- Ability to work independently and collaboratively in a fast-paced environment.
Mandatory Skills
- Test Management
- Defect Management
- Manual and Automation Testing
Preferred Skills
- Duck Creek Policy
- Duck Creek Billing
- Duck Creek Claims
- Insurance Billing
- Insurance Forms & Correspondence
- Test Estimation
- Test Planning
- Test Reporting and Dashboards
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, citizenship status, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable law. https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPoster.pdf