What are the responsibilities and job description for the Senior Manager, Franchise Communications position at Galderma?
Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.
We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.
At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.
The Senior Manager, Franchise Communications will lead U.S. brand and franchise communications across Galderma’s three business units: Dermatological Skincare, Injectable Aesthetics, and Therapeutic Dermatology. This role drives integrated communications strategies that elevate brand visibility, support major product launches, and strengthen scientific and clinical storytelling. The position develops proactive earned media opportunities and ensures consistent, high-quality communications across consumer, professional, and medical audiences. This highly visible role influences cross functional partners and plays a critical part in shaping how Galderma shows up in the U.S. market.
Key Responsibilities
Strategy Development – 30%
You will be part of an organization that genuinely values and embraces diversity and inclusion. We believe that reflecting the diverse perspectives of our customers leads to stronger, more meaningful outcomes.
Next Steps
At Galderma, you’ll work alongside individuals who share your drive—as well as those with different perspectives that help us grow. We value the unique contributions of every team member. Our culture of professionalism, collaboration, and support creates an environment where people can truly thrive and excel.
Employer’s Rights
This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time, for any reason. In addition, reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.
Galderma is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by applicable law. Galderma is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment.
We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.
At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.
The Senior Manager, Franchise Communications will lead U.S. brand and franchise communications across Galderma’s three business units: Dermatological Skincare, Injectable Aesthetics, and Therapeutic Dermatology. This role drives integrated communications strategies that elevate brand visibility, support major product launches, and strengthen scientific and clinical storytelling. The position develops proactive earned media opportunities and ensures consistent, high-quality communications across consumer, professional, and medical audiences. This highly visible role influences cross functional partners and plays a critical part in shaping how Galderma shows up in the U.S. market.
Key Responsibilities
Strategy Development – 30%
- Serve as a strategic communications partner to brand teams across all three business units.
- Develop integrated communications strategies that drive brand visibility, support launches, and enhance franchise storytelling.
- Identify crossfranchise storytelling opportunities that reinforce Galderma’s Integrated Dermatology Strategy.
- Embed early with BU teams to anticipate needs, elevate communications thinking, and ensure alignment with business priorities.
- Shape proactive earned media opportunities across consumer, beauty, aesthetics, health, medical, and trade outlets to strengthen brand presence and awareness.
- Develop messaging frameworks, press releases, Q&As, and media materials that accurately reflect scientific, clinical, and product narratives.
- Create communications toolkits and content assets that can be activated across earned, social, digital, and internal channels.
- Support content needs for key events, congresses, HCP engagements, and national meetings.
- Identify and secure opportunities for medical experts, brand leaders, and U.S. executives to build visibility and reinforce brand leadership.
- Prepare spokespeople for media interviews, conferences, and speaking engagements aligned with strategic priorities.
- Partner closely with Marketing, Medical Affairs, Legal, Regulatory, HR, and other teams to ensure accurate, consistent communications.
- Drive alignment across all business units and ensure cohesive external representation of Galderma.
- Bachelor’s degree in Communications, Journalism, Public Relations, Marketing, or related field.
- 7–10 years of experience in PR, brand communications, or franchise communications, ideally within regulated industries such as dermatology, aesthetics, consumer health, pharma, or medical devices.
- Strong experience supporting brand and product launches, earned media strategy, and scientific/data storytelling.
- Excellent writing, messaging, and storytelling skills.
- Proven cross-functional influence and ability to work effectively with commercial and medical teams.
- Experience collaborating with external PR or communications agencies.
- Highly organized, proactive, and able to manage multiple priorities in a fast-paced environment.
- Must be based in Miami with regular in-person collaboration required.
- High visibility with senior leadership across all three business units.
- The opportunity to shape how Galderma’s U.S. brands show up across consumer, professional, and medical audiences.
- Hands-on involvement in launches, data moments, and integrated franchise storytelling.
- A collaborative culture that values creativity, innovation, and a shared commitment to advancing dermatology.
You will be part of an organization that genuinely values and embraces diversity and inclusion. We believe that reflecting the diverse perspectives of our customers leads to stronger, more meaningful outcomes.
Next Steps
- If your profile is a match, we will invite you for a first virtual conversation with the recruiter.
- The next step is a virtual conversation with the hiring manager
- The final step is a panel conversation with the extended team
At Galderma, you’ll work alongside individuals who share your drive—as well as those with different perspectives that help us grow. We value the unique contributions of every team member. Our culture of professionalism, collaboration, and support creates an environment where people can truly thrive and excel.
Employer’s Rights
This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time, for any reason. In addition, reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.
Galderma is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by applicable law. Galderma is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment.