What are the responsibilities and job description for the Telephony Product Owner position at Galaxy i Technologies, Inc.?
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Role : Telephony Product Owner (Unified Communications & Contact Center)
Location : Frederick, MD. 100% onsite.
Job Description :
Essential Skills: Telephony Product Owner
Skills: BT Enterprise Telephony
Experience Required: 8-10
Top 3 Required Skills:
1. Telephony & Communication Platforms (VoIP / SIP / PBX / UCaaS / Contact Center)
2. Product Ownership & Agile (Backlog management, user stories, stakeholder management)
3. Microsoft Teams Calling / Unified Communication Platforms
Top 3 Preferred Skills:
1. Experience with Contact Center platforms (Genesys, NICE, Avaya, Cisco)
2. Cloud Telephony & Migration Experience
3. Knowledge of enterprise integrations (CRM, APIs, ticketing tools)
Education Requirements:
Bachelor’s degree in Information Technology, Telecommunications, or related field
Years of Experience:
7–12 years (with at least 3 years in Product Owner or similar role)
Note : If you are interested please share me your resumes to Dhamu at Galaxy I Tech dot com or else reach me at Four-Eight-Zero-Four-Zero-Seven-Six-Nine-Two-Zero.
Dhamu
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Salary : $60 - $65