What are the responsibilities and job description for the Sales & Marketing Product Manager – Microsoft Dynamics 365 CRM position at Galaxy i Technologies, Inc.?
Title: Sales & Marketing Product Manager – Microsoft Dynamics 365 CRM
Location: San Jose CA
Position: Contract
JD:
100% ONSITE ROLE
**LOCAL CANDIDATES ONLY**
Sales & Marketing Product Manager
5 years of Product Management experience delivering enterprise software or CRM solutions in an Agile
environment.
• Experience managing CRM platforms, preferably Microsoft Dynamics 365, with knowledge of Salesforce and related sales technologies considered a plus.
• Demonstrated experience partnering with Sales, Marketing, and Operations organizations to deliver
customer-centric technology solutions.
• Experience implementing or managing AI-supported solutions, intelligent automation, or generative AI
capabilities that improve business processes, user productivity, or customer experiences.
• Proven ability to facilitate executive-level meetings, influence senior leadership, and communicate
effectively with both business and technical audiences.
Role Descriptions:
Own the product vision| roadmap| and backlog for CRM capabilities supporting Marketing and Sales organizations.
Partner with Sales| Marketing| Operations| and other business stakeholders to understand strategic priorities| business processes| and pain points| translating them into scalable product capabilities.
Facilitate discovery workshops and process improvement sessions to identify opportunities for automation| simplification| and improved user experiences.
Drive product strategy that balances customer needs| business objectives| technical feasibility| and organizational priorities.
Collaborate closely with Engineering| UX| Architecture| and Program Management teams throughout product planning| design| development| testing| and deployment.
Lead roadmap planning and prioritize initiatives based on customer value| business impact| technical complexity| and organizational goals.
Champion AI-enabled product capabilities by identifying opportunities to implement intelligent workflows| generative AI experiences| predictive insights| automation| and other AI-supported solutions that improve seller productivity and customer outcomes.
Partner with technical teams to evaluate emerging AI technologies and incorporate them into the CRM product strategy where appropriate.
Build strong relationships with senior business leaders| facilitating executive-level discussions| aligning cross-functional priorities| and effectively communicating product strategy| roadmap| risks| and business outcomes. Influence decision-making across multiple organizations without direct authority while balancing competing stakeholder priorities.
Define product requirements| user stories| acceptance criteria| and success metrics that clearly communicate desired business outcomes.
Lead User Acceptance Testing (UAT) planning with business stakeholders and partner with Quality Engineering to ensure solution quality.
Manage and prioritize the product backlog| balancing new feature development| technical debt| production support| and continuous improvement.
Support release planning and coordinate product launches aligned with business priorities. Measure product success through adoption| customer feedback| operational metrics| and business outcomes| continuously iterating to improve the product experience.
Skills: Digital: Microsoft Dynamics 365 CRM Technical
Experience Required: 4-6