What are the responsibilities and job description for the National Account Coordinator position at Galaxy Group?
Company Description
Galaxy is a trusted partner with over 35 years of experience in providing comprehensive project solutions. With a focus on delivering a seamless experience from design-build to facility maintenance, Galaxy ensures high-quality outcomes on time and within budget. The company is deeply committed to creating value for its clients and establishing long-term partnerships. Galaxy is known for its expertise, precision, and dedication to excellence.
Role Description
This is a full-time on-site role located in Yaphank, NY, for a National Account Coordinator. The main responsibilities include managing national accounts, providing exceptional customer service, and supporting sales initiatives. This role involves maintaining strong communication with clients, assisting with account-related inquiries, and ensuring customer satisfaction. The National Account Coordinator will also collaborate with internal teams to drive account success and meet organizational goals.
Qualifications
- Proficiency in Account Management and experience in handling National Accounts
- Strong Customer Service and Communication skills to build and maintain relationships
- High attention to detail and organizational skills, with the ability to manage multiple accounts
- Proactive problem-solving abilities and a customer-centric approach
- Experience in the construction, design-build, or facility maintenance industry is a plus
- Familiarity with CRM software and account management tools is a bonus