What are the responsibilities and job description for the FULFILLMENT ASSOCIATE position at Galaxy Distribution?
Job Title: Fulfillment Associate
We are looking for a detail-oriented Fulfillment Associate to join our telecommunications team. The Fulfillment Associate will play a crucial role in handling customer orders, ensuring accurate data entry, and providing exceptional customer service. The ideal candidate should have 1-3 years of experience in a similar role, possess strong Microsoft Office skills, and demonstrate exceptional attention to detail.
Responsibilities:
- Process and fulfill online customer orders accurately and in a timely manner
- Perform data entry tasks with a high level of accuracy
- Provide exceptional customer service by addressing inquiries and concerns
- Collaborate with team members to ensure smooth order fulfillment processes
- Maintain organized records of orders and customer interactions
Requirements
Requirements:
- 1-3 years of experience in a fulfillment or customer service role
- Proficiency in Microsoft Office applications
- Strong data entry skills with a high level of accuracy
- Excellent attention to detail and organizational abilities
- Strong communication and interpersonal skills
- Ability to work effectively in a team environment and prioritize tasks efficiently
- Ability to lift 30 pounds