What are the responsibilities and job description for the Senior Salesforce Lead (BA + Admin + Dev) || Bay Area, CA (Onsite) position at Galactic Minds Inc.?
Role Title: Senior Salesforce Lead (BA Admin Dev)
Location: Bay Area, Onsite role
The Role:
This Salesforce lead should interface with IT and Business teams to understand the requirements and convert them to technical/ project requirements, actively resolve the tickets logged in Jira and pro-actively resolve/ recommend fixes.
Key Responsibilities:
- Gather requirements directly from business users and write detailed user stories.
- Lead the enhancement projects and manage the Jira support queue
- Handle complex configuration (Flows, Permission Sets, Data Loads).
- Expert in declarative tools (Flows, Validation Rules).
- Should have experience reg. Integrations with boundary systems - ERP, BI etc.
- Excellent communicator with a keen eye for detail.
- Coordinate UAT and demo new features to stakeholders.
- Work closely with the Offshore team during EST overlap to ensure clarity.
- Coordinate and mentor the offshore team.
Ideal Candidate:
- Must have 8 years in Salesforce with strong Admin, Development and client-facing BA experience.
- Must have good understanding of Salesforce architecture and integration possibilities.
- Semiconductor industry experience is preferred.
- Experience in presales and sales processes knowledge – Pricing, Quoting, Opportunities, Registrations, samples etc.