What are the responsibilities and job description for the Principal Consultant – Life Sciences Commercial Systems position at Galactic Minds Inc.?
Position: Principal Consultant – Life Sciences Commercial Systems
Location: Redwood City, CA (Hybrid – 4 days onsite)
Industry: Healthcare & Life Sciences
Employment Type: Full-time
Key Responsibilities:
Strategic Leadership & Advisory:
- Serve as a subject matter expert and thought partner for HLS clients across Commercial, Medical, and enabling functions.
- Partner with senior client stakeholders (Sales, Commercial IT, Medical Affairs, Compliance) to define technology strategies, roadmaps, and governance models.
- Lead business process transformation initiatives aligned with Life Sciences regulatory and compliance requirements.
- Provide guidance on operating models, data integrity, and system validation considerations.
Life Sciences Systems & Delivery Leadership
- Lead end‑to‑end implementations, enhancements, and optimization initiatives across:
- Veeva CRM
- Adjacent Commercial / Medical systems within the Salesforce ecosystem
- Own solution design, functional governance, and delivery oversight for complex HLS programs.
- Guide clients through commercial compliance, regulatory, and validated system requirements.
- Act as a quality gate for solution architecture, functional design, and release strategy.
Hands-on Individual Contributor (IC)
- Operate as a hands‑on leader, deeply involved in:
- Solution design and functional architecture
- Key client workshops and decision points
- Design reviews and delivery checkpoints
- Review and guide functional specifications, solution designs, and deployment approaches.
- Support pre‑sales activities, including solution storytelling, demos, and client presentations.
- Present confidently to senior leadership and executive stakeholders.
- Translate complex business challenges into practical, scalable, and compliant technology solutions.
- Serve as a visible leader within the Life Sciences practice, mentoring others through influence rather than direct authority.
Required Qualifications:
Experience & Domain Expertise:
- 10–15 years of experience in Healthcare & Life Sciences IT and/or digital transformation.
- Experience with Veeva Vault platforms (e.g., PromoMats, MedComms, Quality, or Clinical) is a strong plus, but not required.
- Strong experience delivering Life Sciences Commercial and/or Medical systems, with demonstrated ownership of solution design and client outcomes.
- Proven experience supporting Commercial, Medical, or Customer Engagement functions within Life Sciences.
- Deep understanding of HLS compliance, validation, and regulatory requirements.
- Demonstrated success operating as a senior IC and client advisor, not solely as a delivery team member.
- Exceptional communication, presentation, and stakeholder management skills.
- Comfortable engaging with executives, business leaders, and cross‑functional teams.
Preferred Qualifications:
- Experience with Salesforce ecosystem integrations (Sales Cloud, Service Cloud, MuleSoft, etc.).
- Exposure to global or enterprise‑scale Life Sciences implementations.
- Background in consulting environments supporting Life Sciences clients.
- PMP or similar project/program management certification.