What are the responsibilities and job description for the IT Services Change Manager position at Galactic Minds INC?
Job Title – IT Services Change Manager
Location – Phoenix, AZ (Onsite Hybrid Local)
Duration – Long term
Key Skills: IT Services Change management, Communication, Assessment, Projec Management tools
Job Description:
- Bachelors’ degree with 10 years of experience
- 3–5 years of experience in IT servicing change management, project coordination, or communications within a technology or digital workplace environment.
- Exceptional written communication skills, with the ability to translate complex technical information into clear, concise messaging.
- Advanced proficiency in Microsoft PowerPoint, with the ability to create executive-level presentations and visual storytelling artifacts for technology programs.
- Pass Change Management Scenario Assessment
- Strong organization and documentation skills with keen attention to detail.
- Proficiency with collaboration and project management tools (e.g., Airtable, SharePoint, MS Office).
- Familiarity with communication technologies (e.g., Slack, Webex)
- Bachelor’s degree in information technology, Communications, Business Administration, or related field a plus
Core Competencies:
- Communicator: Able to craft impactful, audience-specific communications for diverse stakeholders.
- Collaborator: Works effectively across IT, business units, and support teams to align goals and timelines.
- Organizer: Skilled at managing multiple projects and maintaining visibility of milestones and deliverables.
- Problem Solver: Anticipates challenges and proposes structured, proactive solutions.
- Change Advocate: Champions adoption and awareness of technology-driven improvements within the workplace.