What are the responsibilities and job description for the Sales Associate position at Gaithersburg Mazda, a Rosenthal Auto Family?
Company Description Gaithersburg Mazda serving the Gaithersburg, MD community and surrounding areas. The dealership offers a wide selection of new and pre-owned vehicles, supported by a knowledgeable sales team and experienced service professionals. Gaithersburg Mazda provides structured processes, training, and growth opportunities for team members. The organization is committed to transparent sales practices, a supportive work environment, and building long-term relationships with customers.
Role Description The Sales Associate is a full-time, on-site role based at Gaithersburg Mazda in Gaithersburg, MD. In this role, the Sales Associate greets customers, conducts needs assessments, and guides shoppers through vehicle features, test drives, and purchase options. Daily responsibilities include following up with leads, preparing price quotes, explaining financing and lease options in coordination with the finance team, and maintaining accurate records in the CRM system. The Sales Associate also supports showroom presentation, participates in sales meetings and product training, and collaborates with colleagues to achieve individual and team sales goals. This role requires consistent in-person customer interaction, weekend availability, and a professional, service-oriented approach.
Qualifications
Role Description The Sales Associate is a full-time, on-site role based at Gaithersburg Mazda in Gaithersburg, MD. In this role, the Sales Associate greets customers, conducts needs assessments, and guides shoppers through vehicle features, test drives, and purchase options. Daily responsibilities include following up with leads, preparing price quotes, explaining financing and lease options in coordination with the finance team, and maintaining accurate records in the CRM system. The Sales Associate also supports showroom presentation, participates in sales meetings and product training, and collaborates with colleagues to achieve individual and team sales goals. This role requires consistent in-person customer interaction, weekend availability, and a professional, service-oriented approach.
Qualifications
- Candidates should possess strong customer service and interpersonal skills, with the ability to build rapport and communicate clearly with a diverse range of buyers.
- Candidates should possess sales and negotiation skills, including comfort discussing pricing, handling objections, and closing transactions ethically and effectively.
- Candidates should possess basic automotive product knowledge or the ability and willingness to quickly learn vehicle features, trims, and technology.
- Candidates should possess solid organizational and time management skills, with the ability to manage multiple customers, follow-ups, and documentation accurately.
- Candidates should possess proficiency with computers and digital tools, including CRM systems, email, and online lead management platforms.
- High school diploma or equivalent is required; prior experience in automotive sales, retail sales, or a customer-facing role is preferred.
- Ability to work flexible hours, including evenings and weekends, and to stand, walk the showroom and lot, and accompany customers on test drives.
- Valid driver’s license with a satisfactory driving record and authorization to work in the United States.