Provider Enrollment Specialist - Nashville, TN (On-site)

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary

As Provider Enrollment Specialist - Nashville, TN (On-site), you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.

Your role in our mission

• Process provider enrollment and re-enrollment documents, including applications, forms, and correspondence.
• Support providers in a call center environment by handling inbound and outbound calls related to enrollment status and inquiries.
• Maintain accurate provider records, perform general filing, and prepare routine enrollment-related correspondence.
• Compile, verify, and analyze provider enrollment data and documentation to ensure accuracy and compliance with established guidelines.
• Work independently and collaboratively in a team-oriented, production-driven environment while meeting quality and productivity standards.
  
  

What We're Looking For

• Experience in a call center and/or provider enrollment environment, including handling enrollment documentation and provider inquiries.
• Strong data entry and computer skills, with the ability to navigate multiple systems and operate standard office equipment.
• Ability to follow established procedures and protocols to accurately complete enrollment-related tasks.
• Excellent organizational, verbal, and written communication skills, including professional phone etiquette.
• Exceptional attention to detail with a strong commitment to accuracy, quality, and productivity.
  
  

What You Should Expect In This Role

• This position is based in an onsite office environment in Nashville, TN.
• The work schedule is Monday through Friday, from 7:00 AM to 3:30 PM CST.
• Assessment Requirement: As part of our interview process, all candidates must complete an assessment. This assessment helps us evaluate key competencies relevant to the role, including communication skills, multitasking abilities, and problem-solving capabilities.
• This posting is intended for pipelining. We will accept applications on an ongoing basis.
  
  

The pay range for this position is $35,000 - $50,000 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.