Client Account Manager

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary

Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work-life balance, flexibility, learning, and career development. You’ll have the opportunity to add to your technical credentials and certifications while enjoying a great company culture above all.

We are looking for a talented Client Account Manager who will be responsible for supporting and managing the client relationship. Additional responsibilities include, oversight and management of various projects, analysis of data, building reports and creating/reviewing client deliverables.

Your role in our mission

• Builds and manages client relationships, with support from Program Director, ensuring client satisfaction
• Works with client(s) to design the project approach and develop implementation plans
• Oversight and management of contracts, specific products/services or special projects
• Continuous monitoring and timely reporting to leadership of progress towards business goals
• Manages, prepares and monitors budget and revenue expectations for assigned client(s)
• May supervise additional account management staff (i/e Program Specialist)
  
  

What We're Looking For

• Bachelor's degree or higher required (Communications/Business major or focus preferred)
• Two (2) or more years of Medicare/Medicaid experience required
• At least 1-3 years of Account Management experience required
• Candidates MUST live within travel distance of one day notice of Phoenix, AZ.
• Strong knowledge of MS Excel/Power Point/Word
  
  

What You Should Expect In This Role

• Must be willing to come into our Phoeniz, AZ office quarterly, but will be allowed to work remotely from home most days.
• Travel may be required up 25%
• This is a full-time permanent regular salaried (W-2) employee position.
• Health (medical, dental, vision) benefits start on day 1 of employment.
• Company match 401K and other benefits available within months of starting.
• New employees are eligible to take advantage of flexible vacation policy after ninety (90) calendar days of employment. Any exception requires manager approval prior to employee's Gainwell start date.
• Company provided computer for work use.
• For all hybrid and remote positions employees' Broadband Internet connections, should have a minimum speed of 24MBS download and 8 MBS upload. Greater speeds will of course provide better performance.
• Video cameras must be used during all interviews, as well as during the initial week of orientation if hired.
• The use of AI during interviews is not allowed.
• This position will remain posted to take applications until April 24, 2026.
  
  

The pay range for this position is $86,800.00 - $124,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.