Senior Assistant Computer Operator

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary

Your role in our mission

• Enters commands on computers, tape drives, printers, data communications equipment, and plotters to integrate and operate equipment.
• Sets up and loads peripheral equipment with selected materials such as tapes and printer paper to facilitate continued production. Labels and organizes output and back-up tapes.
• Observes computer and peripheral equipment and error messages displayed on monitor to detect faulty output or machine stoppage. Implements standard procedures for routine errors. Escalates issues and errors as necessary.
• Researches warning and error messages and takes appropriate action to ensure job production completion.
• Maintains audit trail of job activities and statuses to document productivity.
• Monitors levels of operations supplies and procures equipment and supplies as necessary. Reports supply levels to supervisor for resolution.
• Performs scheduled such as daily, weekly, or nightly backups on systems in order to maintain production. Labels and organizes output and backup tapes in accordance with prescribed guidelines; distributes output reports as necessary.
• Performs start-up, re-configuration, shut-down, and re-start procedures in order to maintain production.
• Utilizes standard problem management tools to record discrepancies in the environment.

What we're looking for

• High school diploma or G.E.D.
• One or more years of technical training in computer operations or related field preferred
• Two or more years of computer operation experience
• Experience working with systems infrastructure including hardware configuration, operating system, and networks
• Experience working with system job control language
• Experience working with computer desktop packages such as Microsoft Word, Excel, etc.

Soft Skills

• Organization skills to balance and prioritize work
• Analytical and problem solving skills

What you should expect in this role

Work Environment

• May require shift work
• Fully remote options from Contiguous US locations only
• Video cameras must be used during all interviews, as well as during the initial week of orientation
• The deadline to submit applications for this posting is June 4, 2026

The pay range for this position is $33,400.00 - $47,700.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

Salary : $33,400 - $47,700