Business Analyst - Pharmacy

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You'll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.

Summary

As a Business Analyst - Pharmacy at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position.

Your role in our mission

• Act as a liaison between business stakeholders (state, pharmacy operations, internal teams) and technical teams to ensure clear understanding of requirements and expectations.
• Support end-to-end delivery by collaborating with cross-functional teams to validate and implement system maintenance requests.
• Develop and execute test plans and test cases, including participation in model office, UAT, and regression testing activities.
• Validate system functionality and perform post-implementation verification to ensure solutions meet business directives.
• Maintain and update documentation, including requirements, workflows, and job aids, to reflect system and process changes.
• Identify risks, gaps, and dependencies and proactively work with the team to drive resolution.
• Elicit, analyze, and document business requirements related to pharmacy and Medicaid operations, including claims processing and reporting needs.
• Facilitate productive meetings, documenting key decisions, capturing action items, and ensuring follow-through until items are resolved.

What we're looking for

• 3 or more years' experience as a Business Analyst preferably within Medicaid or Pharmacy
• Experience with Software Development Life Cycle (SDLC) practices and system configuration updates.

• Strong ownership mindset with the ability to manage assigned work independently and follow through on commitments.
• Reliable and accountable, someone who shows up, stays engaged, and delivers consistently.
• Willingness to learn, ask questions, and build domain knowledge in pharmacy and Medicaid systems.
• Strong communication skills with the ability to work effectively across both business and technical teams.

What you should expect in this role

• Fully remote options from Contiguous US locations only
• Video cameras must be used during all interviews, as well as during the initial week of orientation
• The deadline to submit applications for this posting is July 9, 2026

The pay range for this position is $55,600.00 - $79,400.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

Salary : $55,600 - $79,400