Healthcare Payment Intake Specialist (Onsite - Tallahassee, FL)

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary
As a Healthcare Payment Intake Specialist (Onsite - Tallahassee, FL) at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.

Your role in our mission

• Open and process incoming mail, including live checks and legal documentation
• Attach payment documentation to existing cases and create new cases as needed
• Enter payment and case data into internal systems (Maestro, MMIS, Perceptive Content)
• Scan, upload, and organize documentation using scanning equipment
• Perform high-volume data entry with strong attention to detail
• Support reconciliation activities as needed, including backup coverage
• Ensure compliance with payment handling procedures and confidentiality standards
• Collaborate with team members to meet daily intake and processing deadlines

What we're looking for

• High School Diploma / G.E.D. required
• Experience in mailroom operations, payment processing, or data entry
• Experience handling live checks or financial documents
• Experience in healthcare payment processing (Medicaid/Medicare preferred)
• Comfort working with multiple systems simultaneously
• Reliable attendance for full-time onsite work

What you should expect in this role

• Location: This is a onsite position in Tallahassee, Florida (1625 Summit Lake Dr. Tallahassee, FL 32317)
• Work schedule: is Monday - Friday, from 8:00 AM - 5:00 PM
• Harver Assessment Requirement: As part of our interview process, all candidates must complete the Harver Assessment. This assessment helps us evaluate key competencies relevant to the role, including communication skills, multitasking abilities, and problem-solving capabilities.
• Interviews: Video cameras must be used during all interviews, as well as during the initial week of orientation.

The deadline to submit applications for this posting is March 9, 2026.

#LI-ONSITE #LI-JA1 #LI-CM1

The pay range for this position is $23,200.00 - $33,100.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.