What are the responsibilities and job description for the Apartment Community Manager - Dallas, TX Area position at Gaines Investment Trust?
Community Manager
Location: Dallas, Irving, Plano, and Frisco, Texas
Compensation:
- Commensurate with experience
- Monthly performance bonuses tied to asset performance
🎥 Stand Out Before We Review Resumes
Take the next step today by completing your Spark Hire video interview.
At Gaines Investment Trust, we believe a resume only tells part of your story. Your Spark Hire interview gives you the opportunity to showcase your leadership style, communication skills, and the experience you've gained managing apartment communities.
Community Managers who complete their Spark Hire interview receive priority consideration, allowing our hiring team to review qualified candidates faster and move them through the hiring process more quickly.
Estimated Time: 10–15 minutes
Start your interview here:
https://hire.li/3sWVzPl9-wsCP0Ha29Cux
https://hire.li/3sWVzPl9-wsCP0Ha29Cux
Complete your interview today and take the next step toward joining Gaines Investment Trust.
Gaines Investment Trust is building our team and looking to connect with experienced Community Managers for our apartment communities in Dallas, Irving, Plano, and Frisco, Texas.
This opportunity is ideal for a strong leader who is passionate about developing high-performing teams, driving operational excellence, maximizing financial performance, and creating an exceptional resident experience. As a Community Manager, you'll lead all aspects of community operations while partnering with regional leadership to ensure your property achieves its goals.
What You Will Do
- Oversee all day-to-day operations of the apartment community
- Hire, train, mentor, and develop high-performing team members
- Supervise office and maintenance staff to ensure operational excellence
- Lead, coach, and motivate the onsite team to achieve leasing, financial, and customer service goals
- Foster a positive, professional, and collaborative work environment
- Conduct performance reviews and provide ongoing coaching and feedback
- Maintain exceptional curb appeal and overall property presentation
- Ensure timely rent collection and effective delinquency management
- Oversee service requests and ensure work orders are completed promptly and professionally
- Coordinate apartment turns to ensure homes are move-in ready and meet company standards
What You Will Also Do
- Assist in preparing annual operating budgets and monitor monthly financial performance
- Analyze financial reports and identify opportunities to improve property performance
- Partner with marketing and leasing teams to drive qualified traffic and increase occupancy
- Optimize rental rates while maintaining strong occupancy based on market conditions
- Monitor resident satisfaction and proactively resolve concerns to build a strong community reputation
- Ensure compliance with Fair Housing laws, company policies, and operational procedures
What You Will Bring
The ideal candidate will have 3 years of Community Manager experience, preferably managing larger multifamily communities, along with:
- Previous multifamily property management experience is required; candidates without direct experience will not be considered
- Proven leadership and team development skills
- Strong communication, coaching, and conflict-resolution abilities
- Experience managing budgets, financial reporting, rent collections, and property performance
- Strong organizational skills with the ability to prioritize multiple responsibilities and act with urgency
- Proficiency with Microsoft Office and Yardi
- Professional appearance and commitment to exceptional customer service
- Valid driver's license and reliable transportation
- Flexibility to work extended hours, weekends, holidays, and respond to emergencies when needed
Why You'll Love GIT
At Gaines Investment Trust, we believe our people are our greatest investment. As a 100% family-owned and operated company with more than 60 years of ownership and management experience, we've built a culture centered on stability, teamwork, and long-term career growth.
Unlike third-party management companies, we own and operate our communities, allowing our teams to focus on delivering exceptional service while building long-term careers with an organization committed to investing in its people.
We Offer
- Competitive compensation with monthly performance bonuses
- Rent Discount
- Professional Development and Training
- Employee Assistance Program (EAP)
- Paid Time Off, Paid Holidays, and Floating Holiday
- Medical, Dental, and Vision Insurance
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Company-paid Life Insurance
- Optional Short-Term Disability, Long-Term Disability, and AD&D Insurance
- 401(k) with company match
- Pet Insurance
- Career advancement opportunities with a company that promotes from within
Who We Are
Founded in 1966, Gaines Investment Trust is a family-owned real estate investment and management company that owns and operates apartment communities throughout California, Nevada, Arizona, Texas, Oklahoma, and Kansas.
With a portfolio of more than 8,000 apartment homes, we are long-term owners—not third-party managers. This allows us to make decisions with our residents, employees, and communities in mind while providing stability, ongoing training, and meaningful career growth opportunities.
Our mission is simple: own communities we would be proud to live in, hire exceptional people who share our values, and create outstanding experiences for our residents and employees alike.
Learn more about Gaines Investment Trust and our multifamily portfolio at www.GainesInvestmentTrust.com.