Community Relations/Public Outreach Specialist CM

Creighton Manning is seeking a part-time Community Relations/Public Outreach Specialist with experience in community engagement, public outreach, customer service, and/or related work.

About This Position

This Community Relations/Public Outreach Specialist serves as one of the public-facing members of a larger team supporting planning and environmental review for large, publicly-funded transportation infrastructure project(s) in New York’s Capital Region, works in an outreach office with other project staff, and represents the project at various project meetings (e.g., open houses, community presentations, etc.) and public events (e.g., farmer’s markets, street fairs, and seasonal festivals) throughout the Capital Region.

Essential Job Functions

At the outreach office, the Community Relations/Outreach Specialist:

• Provides all interested individuals information on the project
• Shows visitors where and how to leave comments or ask additional questions
• Helps maintain the project mailing list
• Helps organize staffing plans to ensure coverage at scheduled events
  
  

At events outside of the outreach office, the Community Relations/Outreach Specialist:

• Transports project materials and equipment to and from project events
• Sets up and/or breaks down booths and tables with project materials and equipment
• Engages the public by answering questions, distributing materials, encouraging people to sign up for project email lists, etc.
  
  

Job Requirements

The ideal candidate:

• Education: Has a GED/HS Diploma
• Is proficient in using MS Office (Outlook email, Word, Excel)
• Has strong interpersonal communication skills, which provide a friendly, welcoming, and respectful environment, and is able to speak comfortably to individuals from diverse communities with different backgrounds
• Is able to effectively speak to and build positive relations with community groups and local organizations, in formal and informal settings
• Takes ownership for results, and exhibits professionalism, responsiveness, and reliability in following through as expected with minimal supervision.
• Is able to demonstrate tact and a neutral stance when speaking about the project, and in inviting and responding to feedback
• Is able to exercise discretion and diplomacy, and maintain confidential information
• Is able to lift objects up to 25lbs
• Is able to sit, stand, and walk for extended periods of time
• Has access to a reliable vehicle that can be used to perform the above duties as expected and maintains a valid New York State driver’s license in good standing.
• Is able to work on weekday evenings (~6-9pm) and weekend days (e.g., half or full days), as needed
• Is aware of civic organizations and community groups in New York’s Capital Region (this is considered a plus)
• Is fluent in Spanish (this is considered a plus)
  
  

Work Schedule

• 16-24 hours per week, more some weeks with multiple events:
• 2-3 days in the outreach office, and up to 1-2 evenings or weekend events per week. Weekend events will primarily occur during the Spring/Summer/Fall
  
  

Hourly Pay Rate Range And Benefits

• Hourly rate $26.00-30.00
• Eligible for NYS Paid Sick Leave
• Transportation reimbursement for gas, mileage, tolls, parking, or transit fare, when traveling to events.
  
  

Extras

At Creighton Manning, continuous learning and mentoring are part of our DNA. There are opportunities to advance your career towards higher, broader responsibility and/or into various leadership positions.