What are the responsibilities and job description for the Sales Executive position at Gagnon Clay Products?
About us
Gagnon Clay Products Co. Inc is a family-owned business that has been providing quality building materials and fireplaces for over 100 years.
We offer a wide range of products, including brick, stone, gas, wood, and electric fireplaces and stoves, as well as design and installation services. Gagnon Clay Products Co. Inc is located in Green Bay, Wisconsin, and serves customers in the surrounding areas. The company’s mission is to help customers create the home of their dreams with products that are durable, beautiful, and energy-efficient.
Gagnon Clay Products Co. Inc is a trusted partner for homeowners, builders, architects, and contractors who are looking for the best value and service in the industry.
Job Summary:
We are seeking a dynamic and motivated Sales Representative to join our team in a retail setting, specializing in the sale and coordination of projects related to fireplaces, stone, and brick. As a Sales Representative, you will play a pivotal role in showcasing our products, educating customers and building contractors about their features, and ensuring an exceptional shopping experience.
Responsibilities and Duties:
- Engage with customers to understand their needs and preferences, and effectively communicate the benefits of our products and services.
- Provide compelling product demonstrations, highlighting key features and customization options.
- Guide customers through the selection process, explaining various customizable features and addressing any questions or concerns.
- Answer any installation questions related to our installation offers.
- Offer insights into warranty coverage and replacement part options to enhance customer confidence in their purchases.
- Process customer orders both in person and over the phone, ensuring accuracy and efficiency.
- Monitor inventory levels as quotes and orders are placed to guarantee product availability, coordinating with the inventory management team as necessary.
- Answering phones, emails, and assisting other team members.
- Meet or exceed Monthly sales numbers, showroom coverage numbers, and customer satisfaction scores.
- Type quotes and meet quote deadlines, assisting in communicating delivery and installation schedules to relevant departments.
- Throughout the selling process, clearly explain product differentiation to customers and effectively make sales by understanding their needs and providing solutions.
- Return phone calls in a timely manner and maintain an organized workflow.
- Keep up to date on our product availability and changes within the industry.
Qualifications and Skills:
- Must be punctual and consistently show up on time.
- Highly proficient in computer skills, including using/learning Microsoft Business Central, ServiceM8 and Microsoft Office Suite.
- Exceptional customer service skills with the ability to actively listen to customers and address their needs.
- Strong team player with a willingness to collaborate and assist colleagues as needed.
Pay:
- Base salary 37,500/yr plus commissions.
- Commission rates: Our commission rates are 20% of the profit per invoice.
- Unlimited Earning Potential: With our commission structure, your earning potential is unlimited. Your success directly contributes to your income growth.
Schedule:
Monday - Friday 8:00am-5:00pm, Rotating Saturday Mornings, 7:30-Noon
Job Type: Full-time
Pay: $50,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Experience:
- Sales: 1 year (Preferred)
Work Location: In person
Salary : $50,000 - $100,000