Ship Spares Coordinator

Job Description

Join GAC North America - Logistics as a Ship Spares Operations Coordinator in Houston!

Are you ready to dive into the exciting world of logistics and play a crucial role in keeping our operations running smoothly? GAC North America is on the lookout for a dynamic and detail-oriented Ship Spares Operations Coordinator to join our team.

What You’ll Do

As our Ship Spares Operations Coordinator, you’ll be at the heart of our daily operations, ensuring everything runs like a well-oiled machine. Here’s a glimpse of what you’ll tackle:

Shipment Coordination & Customer Communication

• Communicate proactively with agents, customers, and vendors to deliver freight solutions that meet required deadlines.
• Acknowledge all assigned emails promptly to assure clients of ownership and accountability from initiation through completion.
• Review and confirm delivery site approvals, consignee details, delivery deadlines, customs requirements, and related shipment information.
• Upon customer confirmation, arrange, prepare, and submit all required forms, payments, and documentation to local and federal authorities (e.g., Customs and Border Protection, Port Authorities).
• Coordinate closely with port agents to ensure all delivery timelines are met.
• Arrange and manage spare parts pick-up and delivery to and from vessels, while maintaining cost efficiency for the client.
• Serve as the primary liaison between agents, ship owners, cargo interests, and facility management to ensure smooth execution.
• Resolve issues through prompt follow-up, responding quickly to customer inquiries or concerns and communicating any delivery delays in a timely manner.
  
  

Records Management

• Maintain accurate and organized job files, ensuring proper filing and safekeeping of all documentation, including AWB/BL/DO, quote approvals, invoices, and correspondence.
• Update and maintain an accurate shared team shipment log.
  
  

Export Shipment Support

• Provide export shipment assistance as requested.
• Prepare and issue export AWB/BL for shipments via FedEx, DHL, or GAC Operations departments.
• Produce all required export documentation in compliance with regulations, including COO, Schedule B, ECCN, and related filings.
• Coordinate continuously with export departments and agents to ensure seamless execution.
  
  

Invoicing, Job Closing & Billing

• Allocate received payments and invoices in GACFreight for vendor approval.
• Review and approve vendor invoices in a timely manner.
• Ensure all jobs are closed and billed in accordance with KPIs, with customer invoices issued within 14 days of vessel departure for all services rendered.
  
  

Quoting & Cost Estimates

• Prepare cost estimates for spare parts clearance and delivery based on applicable tariffs.
• Provide accurate domestic and international shipment quotes to support proper funding for vessel port calls.
  
  

What We Offer

Vibrant Team Culture: Join a passionate team where your contributions are valued and your growth is supported.

Hands-On Experience: Gain invaluable experience in a fast-paced logistics environment that will enhance your career prospects.

If you’re ready to take on this exciting challenge and make a difference at GAC North America, apply today! Your next adventure in logistics awaits!

Job Requirements

Job Requirements:

• High school diploma or equivalent.
• Minimum three (3) years within freight forwarding, logistics or supply chain industry. Experience with export documentation preparation as per destination country requirements and regulations.
• Strong problem-solving skills and the ability to think and respond quickly to customer service issues.
• Excellent verbal and written communication skills.
• Working knowledge in Microsoft Office (including PowerPoint), internet, web-based and job specific software applications.
• Eligible to work in the United Sates.