What are the responsibilities and job description for the CNC Field Service Technician position at Gables Search Group?
We have partnered with an excellent CNC Machine Tool Distributor in their search for CNC Service Technicians in Minneapolis, MN. As a CNC Field Service Technician, you will have a crucial role in supporting customers by maintaining and repairing CNC machine tools to ensure equipment functions at its best.
Responsibilities:
·Travel to customer sites across MN, WI, SD, ND, and nearby areas to install, troubleshoot, repair, and upkeep CNC machine tools, controls, and related equipment.
·Conduct preventive maintenance and spot opportunities for performance enhancement.
·Identify and resolve issues with mechanical, electrical, pneumatic, and hydraulic components.
·Employ manuals, technical documentation, and internal/vendor support to troubleshoot complex problems.
·Effectively communicate equipment status, repairs, and suggestions to customers.
·Accurately fill out and submit service and installation reports.
·Meet customer commitments with a high level of professionalism and technical skill.
·Establish and maintain positive relationships with vendors, suppliers, and customers.
·Stay updated on new technologies and product updates through continuous training and technical seminars.
·Maintain a strong technical knowledge of all equipment lines represented by the company.
·Perform other assigned duties.
Qualifications:
·3 years of hands-on experience in repairing or maintaining CNC machinery.
·Experience with rotating machinery, spindles, and precision bearings.
·Sound understanding of CNC controls and basic electrical, pneumatic, and hydraulic schematics.
·Advanced troubleshooting skills with great attention to detail and technical precision.
·Ability to read and interpret technical drawings and schematics.
·Proficiency in Microsoft Office and other related business software.
·Valid driver’s license and ability to travel up to 25% in the assigned region.
·Comfortable interacting professionally under pressure with customers and colleagues.