Dental Front Desk/ Treatment Coordinator

FRONT DESK/ TREATMENT PLAN COORDINATOR:

Ideal candidate should be Bilingual English/ Spanish, you will be the first point of contact for the front desk duties included but not limited to Verifying dental insurances. Welcoming and greeting patients.

You will coordinate front-desk activities, including answering telephone calls, scheduling patient dental appointments, distributing correspondence and redirecting phone calls. Candidate should have a pleasant enthusiastic personality. Ultimately duties and responsibilities are to ensure the front daily task and responsibilities are executed to the highest quality standards.

Responsibilities

• Greet and welcome patients as soon as they arrive at the office
• Verify Dental Insurances
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Check patients in and out
• Collect payments for patients
• Keep updated records of office expenses and costs
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Skills

• Proven work experience as a Front Desk
• Proficiency in Microsoft Office Suite/ Dental software ( Eaglesoft, Open Dental)
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills (both English & Spanish)
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• ENGLISH AND SPANISH A MUST

Job Type: Full-time

Pay: $20.00 - $28.00 per hour

Benefits:

• Dental insurance
• Paid time off

Experience:

• Customer service: 2 years (Required)

Language:

• Spanish (Required)

Work Location: In person

Salary : $20 - $28