Front Desk Administrative Assistant

Front Desk Administrative Assistant

Transformational Security, LLC, located in Columbia, MD, is looking for a highly motivated, outgoing, and friendly candidate for a Front Desk Administrative Assistant position. Transformational Security uses a team approach, and our Front Desk Administrative Assistant is an integral part of that approach. The ideal candidate would provide strong administrative support with a positive and professional attitude. This position is a critical role within our organization since this individual is the first point of contact for current and potential customers. Prior experience in an administrative role is required.
Candidate must have a clean criminal record and be willing to submit to a background check. Travel is not required for this position and remote work will not be permitted.

Responsibilities
* Greeting and receiving visitors at the front desk with a positive and helpful attitude.
* Answering, screening, and forwarding incoming phone calls.
* Taking detailed messages from customers and incoming callers.
* Receiving, sorting, and distributing daily mail.
* Ensuring reception and common areas are tidy and presentable.
* Providing basic and accurate information in-person and via phone/ email.
* Collect and record customer payment details securely.
* Maintain office security by following safety procedures and security protocols for a Cleared Facility by controlling access via the reception desk (monitoring visitor logbook, screening visitors, issuing visitor's badges, etc.).
* Ordering office supplies and keeping an inventory of stock.
* Preparing meeting and training rooms (includes scheduling on a working calendar, lunch coordination, and tidiness of the conference rooms).
* Travel coordination for team members and post-travel expense reporting.
* Overseeing and maintaining company-wide calendars to ensure accurate scheduling and coordination of meetings/events.
* Performing clerical duties such a filing, archiving, photocopying, scanning, faxing, etc.
* Managing internal documentation to reflect the most up-to-date information.
* Reconciling expenses and credit card statements.
* Providing administrative support to the Leadership Team.
* Handle sensitive information in a confidential manner.
* Coordinate and support office social events and annual holiday activities
* Perform various other administrative duties as requested.
* Assist with light housekeeping throughout the office.

Starting pay rate: $20.00 per hour

Preferred Qualifications

* Experience as an Administrative Assistant or as a receptionist with aspirations and skills to support senior leadership.
* Proficiency in Microsoft Office Suite.
* Experience in NetSuite or comparable ERP/CRM systems.
* Professional attitude and appearance.
* Solid written and verbal communication skills.
* Ability to be resourceful and proactive when issues arise.
* Excellent organizational skills.
* Multitasking and time-management skills, with the ability to prioritize tasks.
* Customer service attitude.
* Adapt to frequently changing priorities. Capacity to embrace change at a moment's notice, shifting priorities instantly. A "no task is too big or too small" attitude.
* Ability to obtain a security clearance.

Education
* AA Degree or higher