Lead DevOps Engineer

Gabb gives families a better choice for their kids’ first technology. Our product portfolio spans purpose-built hardware alongside digital services. Everything we build is designed to let families introduce technology in steps, giving kids connection without the harms of a fully open smartphone. We’re a fast-growing, mission-driven company headquartered in Lehi, Utah, with a team that genuinely loves what we do and why we do it.

About The Role

Gabb is seeking a hands-on DevOps leader to help scale and operate our infrastructure. This is a player/coach role where you’ll spend most of your time building, improving, and supporting our platform while leading a small team of engineers. We’re looking for someone who can quickly assess our environment and drive practical improvements.

You will own infrastructure reliability, CI/CD, observability, incident response, and cost management. This role is deeply hands-on and includes participating in on-call and actively debugging production issues. You’ll also help guide a small DevOps team and improve how we operate day-to-day.

You’ll partner closely with engineering and product teams to support business needs, focusing on execution, reliability, and continuous improvement — not a purely strategic or management role.

WHAT YOU'LL DO

INFRASTRUCTURE & RELIABILITY

• Own infrastructure reliability and uptime across all environments — development, staging, and production
• Design and implement scalable, resilient systems on AWS that support continued customer and device growth
• Manage multi-regional or highly available infrastructure with clear SLAs, failover patterns, and capacity planning
• Identify and remediate security risks in infrastructure and deployment pipelines in partnership with engineering and security teams
  
  
  

CI/CD & DEVELOPER PLATFORM

• Build and maintain CI/CD systems and GitOps workflows that enable product teams to deploy with speed and confidence
• Improve developer tooling, deployment pipelines, and environment management to reduce operational burden on product engineering teams
  
  
  

Manage Kubernetes and containerized workloads; drive infrastructure-as-code practices using Terraform, Helm, and related tooling

OBSERVABILITY & INCIDENT RESPONSE

• Build and enhance observability practices — monitoring, logging, tracing, and alerting — that provide clear visibility into system health, performance, and risk
• Establish and lead incident response practices including on-call structures, root cause analysis, and post-incident improvement processes
• Provide leadership with regular reporting and dashboards on infrastructure health, performance trends, and cost
  
  
  

SYSTEMS, PROCESSES & OPERATIONAL MATURITY

• Define and execute the infrastructure and platform roadmap aligned with company growth and product needs
• Establish operational processes, runbooks, and documentation that increase reliability, consistency, and knowledge transfer across the team
• Drive infrastructure cost management — build visibility into cloud spend, identify waste, and align resource usage with business goals
• Support new product initiatives with scalable platform solutions, ensuring DevOps considerations are embedded early in architecture decisions
  
  
  

TEAM LEADERSHIP

• Lead, mentor, and grow a high-performing DevOps team — foster a culture of ownership, collaboration, and operational excellence
• Set team direction, define roles and responsibilities, and build clear accountability structures
• Collaborate with engineering, product, and executive leadership to translate business needs into technical initiatives and priorities
  
  
  

What We’re Looking For

EXPERIENCE & SKILLS

• 6 years of experience in DevOps, SRE, or infrastructure engineering, with at least 2 years leading teams
• Demonstrated track record of building or significantly maturing a DevOps function — not just operating within an established one
• Experience operating and scaling systems to millions of users or connected devices
• Strong experience with AWS and cloud-based infrastructure at production scale
• Experience with Kubernetes and containerized workloads in production environments
• Expertise in infrastructure as code (Terraform, Helm) and CI/CD pipeline design (GitOps workflows preferred)
• Strong command of observability practices: metrics, logging, tracing, and alerting systems
• Experience managing multi-regional or highly available production systems with defined SLAs
• Experience with infrastructure cost optimization — not just monitoring spend, but actively managing it
  
  
  

Who You Are

• A builder — you assess what exists, identify what’s working and what isn’t, and construct the systems and processes needed to operate at the next level
• A strong communicator who can translate infrastructure risk and technical trade-offs into business language for non-technical stakeholders
• Disciplined about process without being rigid — you build frameworks that create consistency while leaving room for the team to move fast
• Comfortable with ambiguity and ownership in a fast-moving environment where the infrastructure roadmap will evolve as the business grows
• Genuinely interested in Gabb’s mission and the responsibility that comes with building infrastructure for a product families depend on
  
  
  

WHY YOU’LL LOVE IT HERE

• Mission-driven company protecting kids and making a real difference for families
• Competitive compensation commensurate with experience
• Generous insurance coverage (up to 100% of premiums based on tenure)
• 401(k) with employer match
• Unlimited PTO and flexible scheduling where the role allows
• Stock options
• Pet insurance
• An energetic, collaborative culture — and the best coworkers around