Operational Specialist

G&A ROBOT pioneers next-generation autonomous F&B with AI-powered robotic vending systems. Our smart machines deliver barista-quality espresso-based coffee, fresh milk tea, snacks, and restaurant-grade hot meals 24/7.

Strategically deployed in high-traffic locations including universities, transit hubs, stadiums, hospitals, office buildings, and community spaces, we manage every aspect of daily operations end-to-end.

Now actively expanding across Chicago.

We are currently seeking an Operations Specialist/Technician to perform on-site inspection, servicing, and maintenance of automated coffee and beverage machines, ensuring reliable daily operation and prompt response to service needs.

Full training is provided and junior technicians with a strong work attitude are highly encouraged to apply.

Key Responsibilities

• Perform on-site inspection, servicing, and maintenance of automated Beverage Machines to ensure continuous daily operation
• Diagnose and troubleshoot mechanical, electrical, and automation-related equipment issues and perform necessary repairs to minimize downtime
• Replace defective parts and components and adjust equipment according to manufacturer specifications and operational requirements
• Conduct scheduled preventive maintenance and routine servicing to maintain equipment reliability and operational efficiency
• Ensure all maintenance and repair activities comply with applicable health, safety, and food sanitation standards
• Maintain accurate service reports, maintenance records, and equipment logs
• Coordinate with operations staff to schedule maintenance activities and respond promptly to urgent service requests
• Provide on-the-job technical guidance and assistance to junior technicians when required
• Train new employees on basic equipment operation, safe work practices, and routine maintenance procedures

Skills & Qualifications

• Experience in servicing, maintaining, or repairing automated, commercial, or food-related equipment
• Strong mechanical troubleshooting skills with basic electrical knowledge relevant to equipment servicing
• Ability to independently perform equipment repairs, component replacement, and routine maintenance
• Food Safety Certificate is required
• Ability to work independently and manage service priorities effectively

Additional Information

• This position is responsible for ensuring the daily operational readiness of approximately 10-15 automated machines
• Training and technical support for junior technicians are integral components of this role
• Field-based role with regular on-site service locations

Job Type: Full-time or Part-time, in person

Work Location:

Chicago Metropolitan Area

(Exact location to be determined)