What are the responsibilities and job description for the Client Development Lead – Quality Control position at G3 Quality, Inc.?
Position Purpose
The Client Development Lead is responsible for growing and stabilizing G3 Quality’s contractor-facing QC business by developing strong contractor relationships, proactively identifying upcoming work, and coordinating closely with internal Project Management teams. This role blends relationship-driven client development with structured intake, proposal coordination, and internal alignment, ensuring QC work is proactive, forecastable, and aligned with operational capacity.
Essential Duties and Responsibilities
Contractor Relationship Development
Proposal & Sales Coordination
PM & Operations Alignment
Intake, Handoff & Internal Coordination
The Client Development Lead is responsible for growing and stabilizing G3 Quality’s contractor-facing QC business by developing strong contractor relationships, proactively identifying upcoming work, and coordinating closely with internal Project Management teams. This role blends relationship-driven client development with structured intake, proposal coordination, and internal alignment, ensuring QC work is proactive, forecastable, and aligned with operational capacity.
Essential Duties and Responsibilities
Contractor Relationship Development
- Build and maintain strong relationships with:
- General contractor superintendents
- Business Owners
- Contractor project managers and estimators
- Operations and self-performing construction teams
- Maintain consistent contractor touchpoints before, during, and after construction.
- Serve as a public-facing representative of the organization by attending events, engaging stakeholders, and representing the organization positively within the community.
- Identify upcoming bids, awarded projects, and repeat contractor opportunities.
- Strengthen long-term contractor loyalty and repeat QC engagements.
- Review and qualify inbound leads and contractor requests.
- Proactively identify and track QC opportunities prior to construction start.
- Create and manage a QC Opportunity Board (Monday.com) modeled after QA best practices
- Maintain accurate visibility into:
- Active pursuits
- Pending awards
- Forecasted QC workload and backlog
- Track proposal status, opportunity stage, and probability with discipline
Proposal & Sales Coordination
- Prepare and coordinate QC proposals using Excel- and Word-based templates.
- Review, edit, and support proposal development for clarity, accuracy, and alignment with scope.
- Manage:
- Proposal numbering and setup
- Bid calendars and deadlines
- Proposal delivery and submission tracking
- Coordinate subconsultant inputs and required documentation as needed
- Prepare sales documentation for weekly and monthly meetings
PM & Operations Alignment
- Work closely with QC Project Managers and Operations Leadership to:
- Understand staffing capacity and technical capabilities
- Anticipate resource and scheduling needs
- Engage PMs early in the pursuit lifecycle
- Ensure awarded work is handed off cleanly and on time
- Reduce last-minute scope changes, staffing conflicts, and reactive intake
Intake, Handoff & Internal Coordination
- Capture and organize inbound QC requests from contractors and partners.
- Read and interpret RFPs/RFQs to ensure complete and thoughtful responses.
- Coordinate internal alignment on scope, schedule, and deliverables.
- Maintain backlog and forecasting tools with daily updates.
- Share contractor market intelligence with QA Client Development and Marketing teams.
- Identify cross-selling and strategic growth opportunities across QA and QC services.
- 2 years of experience in the A/E/C industry (materials testing & inspection experience a plus)
- Strong written and verbal communication skills
- Highly organized, detail-oriented, and comfortable managing multiple priorities
- Proficient in Microsoft Excel, Word, PowerPoint, and Outlook
- Experience with CRM or opportunity tracking tools preferred
- Ability to read and understand technical project documents and RFPs
- Proactive mindset with a collaborative, team-oriented approach
- High school diploma required, college education a plus
Salary : $85,000 - $105,000