What are the responsibilities and job description for the Multi-Craft Field Service Technician Level 3-5 position at G. W. Becker, Inc.?
About Us
GWBI is a family-owned, full-service provider of overhead crane products and solutions, serving North America since 1980.
Job Description
G.W. Becker, Inc. (GWBI) is looking for a Multi-Craft Field Service Technician Levels 3-5. This position requires 4 to 5 years' experience in electrical and mechanical. This is a travel position with the majority of travel being within 200 miles. The Multi-Craft Level 3-5 Crane Technician will be responsible for applying the Electrical and Mechanical trade skill set in the installing, maintaining, repairing, and operating overhead cranes and hoists.
Key Responsibilities
- Troubleshoot, repair and inspect overhead cranes and hoists
- Perform scheduled preventive maintenance activities on equipment
- Evaluate and make recommendations regarding required repairs for customers
- Maintain rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; and recommending system improvements
- Service overhead crane systems by performing quality installations; performing OSHA/ANSI equivalent inspections; troubleshooting breakdowns; performing preventive maintenance; and responding to repair calls
- Document service and installation actions by completing forms, reports and inspection checklists
- Builds and maintains customer confidence by maintaining good response time, informing customer of problems and completing the job in a timely manner
- Maintain professional presentation, timeliness, appearance and organization in all areas
Competencies
- Excellent communication skills
- Excellent customer service orientation and interpersonal skills
- Ability to work independently
- Excellent organizational, multitasking and prioritization skills while working under pressure
- Ability to work at heights
- Strong electrical background
Qualifications
- Requires 4 to 5 years electrical and mechanical skills
- Welding, fabrication, layout, burning, fitting, and rigging experience are a huge plus
- Experience with overhead cranes is desirable
- Valid driver’s license and acceptable driving record are required
- OSHA 10 required
* Must be able to pass a drug screen, physical, and background check.
* Important Disclaimer: As a condition of employment for this position, you must be able to pass a random drug screen at the request of GWBI or our customers. This includes testing for marijuana, regardless of whether you have a medical card or not.
GWBI offers a comprehensive compensation package, to include:
- Competitive base pay
- 7 Paid holidays
- Contributory medical
- Voluntary dental, vision and short term and long-term disability
- 401K plan with up to a 4% match
- Per Diem rates
- Boot Reimbursement up to $125 annually
- Uniforms provided free
- Company cell phone and tablet are provided
- Company work truck
- PTO
- Referral Program up to $1000 per referral
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G.W. Becker is an Equal Opportunity Employer
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