Dealer Auditor – Warranty Audit (Automotive)

Dealer Auditor – Warranty Audit (Automotive)

Location: Kansas City, MO / St. Louis, MO Region (Field-Based)

Travel: Up to 80%

Duration: Long-Term Contract

Pay Rate: $50/hour on W2

Job Summary

We are seeking an experienced Dealer Auditor to support automotive dealership warranty audit activities across a designated region. This position is focused exclusively on warranty auditing and requires candidates with direct experience reviewing warranty claims, dealership service operations, and warranty compliance processes.

This is a highly visible field-based role involving extensive travel to automotive dealerships, where you will conduct audits, analyze warranty-related activities, identify compliance concerns, and provide detailed audit findings and recommendations.

Key Responsibilities

• Conduct on-site warranty audits at automotive dealerships

• Review warranty claims, repair orders, technician documentation, labor operations, and supporting records

• Ensure compliance with OEM warranty policies, procedures, and program requirements

• Prepare audit reports, notification letters, findings summaries, and supporting documentation

• Perform root cause analysis and recommend corrective actions

• Communicate audit findings with dealership management and internal stakeholders

• Maintain audit tools, records, and reporting systems

• Support continuous improvement initiatives related to warranty processes and controls

Required Qualifications

• Bachelor's Degree required

• 5 years of experience in automotive dealership operations, warranty administration, warranty compliance, or warranty auditing

• Strong understanding of dealership fixed operations, including service, parts, and warranty departments

• Experience reviewing warranty claims and dealership warranty processes

• Knowledge of automotive repair procedures, diagnostics, and technical information systems

• Strong analytical, investigative, and problem-solving skills

• Excellent written and verbal communication skills

• Proficiency with Microsoft Excel, Outlook, Teams, and Office 365

• Ability and willingness to travel extensively (80% )

Preferred Qualifications

• Previous warranty audit, compliance audit, operational audit, or dealership audit experience

• Experience working with OEM warranty systems and dealership management systems (DMS)

• Knowledge of franchised dealership operations and warranty claim processing

• Experience with automated auditing tools, claims processing systems, or digital audit platforms

• Professional certifications such as CIA, CFE, or PMP are a plus

Travel Requirements

• Travel to automotive dealerships throughout the assigned region

• Company vehicle provided

• All travel expenses covered

• Hotel accommodations provided when required

• Home-based role with no daily office reporting requirement

Note: Candidates must possess direct warranty auditing and/or warranty compliance experience within automotive dealership environments. Experience limited to incentive auditing, financial auditing, or non-automotive auditing will not be considered.

GTech is an equal opportunity employer and is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, status as a parent, disability, age, veteran status, or other characteristics as defined by federal, state or local law.