Assistant Operations Manager

Assistant Operations Manager

G&N Logistics

In-Person | Full-Time

About the Role

G&N Logistics is a rapidly growing transportation and logistics company operating high-volume, 24/7 operations in partnership with major national logistics networks. We are seeking an Assistant Operations Manager to help lead daily operations, improve communication across teams, and drive operational performance throughout our driver workforce and dispatch operations.

This role is ideal for an experienced operations professional who thrives in a fast-paced logistics environment and is passionate about building strong teams, improving accountability, and ensuring operational excellence.

The Assistant Operations Manager will work directly with company leadership and the Operations Manager to strengthen day-to-day execution, improve scheduling and staffing coverage, and ensure operational KPIs are consistently achieved.

Key ResponsibilitiesOperational Leadership

• Assist in overseeing daily logistics operations including driver performance, dispatch coordination, and operational execution
• Support the Operations Manager in maintaining smooth 24-hour operational coverage
• Step in to resolve operational challenges quickly and maintain service reliability
• Flexible availability, including evenings and weekends, is required for this role

Workforce Scheduling & Staffing

• Manage driver scheduling to ensure proper coverage for all operational shifts
• Proactively address staffing gaps and minimize operational disruptions
• Coordinate with leadership to forecast staffing needs and improve workforce planning

Performance & KPI Management

• Monitor operational KPIs and identify areas where performance needs improvement
• Implement systems to improve reliability, accountability, and operational consistency
• Work with dispatch and driver leadership to ensure operational targets are consistently achieved

Driver Communication & Team Leadership

• Lead communication between dispatch, drivers, and management to prevent miscommunication and operational errors
• Coach drivers and lead drivers on expectations, responsibilities, and performance standards
• Build a culture of accountability, professionalism, and teamwork

Team Motivation & Accountability

• Ensure lead drivers and team leaders are effectively supporting daily operations
• Motivate teams to meet operational standards while maintaining a positive and professional work environment
• Address performance issues quickly through coaching and corrective action when necessary

Safety & Compliance

• Promote safe operational practices and reinforce company safety expectations
• Support incident review processes and driver coaching when necessary
• Maintain strong operational compliance standards across the team

Continuous Improvement

• Identify opportunities to improve operational processes, communication systems, and team coordination
• Implement operational improvements that increase efficiency and reliability

Ideal Candidate

We are looking for an operations professional who brings leadership, structure, and accountability to a fast-moving logistics environment.

The ideal candidate will have:

• Experience supervising teams in logistics, transportation, supply chain, or distribution operations
• Strong leadership and team management skills
• Proven ability to manage workforce scheduling and operational staffing
• Experience working with operational performance metrics and KPIs
• Excellent communication skills with the ability to coordinate between multiple teams
• Ability to remain calm and solution-focused in a fast-paced environment
• Strong organizational and problem-solving skills
• Experience working in high-volume logistics or transportation operations strongly preferred

What Success Looks Like in This Role

Success in this role means:

• Clear and consistent communication across dispatch, drivers, and leadership
• Reliable staffing coverage and organized scheduling operations
• Drivers and lead drivers who understand and execute their responsibilities
• Operational KPIs consistently meeting or exceeding expectations
• A team culture built on accountability, professionalism, and collaboration

Compensation & Growth

• Competitive salary based on experience
• Leadership role with strong growth opportunity
• Opportunity to help shape operational systems and team structure

Why Join G&N Logistics

G&N Logistics is committed to operational excellence, strong leadership, and building a high-performing team. This role offers the opportunity to make a meaningful impact on daily operations while helping drive the next phase of company growth.

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off
• Flexible schedule

QualificationsRequired

• 1 year of management experience
• 1 year of hiring or operational leadership experience
• Ability to work in a hybrid in-person/remote environment

Preferred

• Recruiting experience
• Spanish-speaking
• CDL Class A License

Job Type

Full-Time

G&N Logistics Company is an equal opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Vision insurance

Experience:

• Microsoft Office: 1 year (Preferred)
• Administrative experience: 1 year (Preferred)

Ability to Commute:

• Carlisle, PA 17013 (Required)

Work Location: In person

Salary : $60,000