Manager, Store Communications and Training | GIII Retail Group

Manager, Store Communications & Training

GIII Retail Group

Location: Minneapolis, MN (Brooklyn Park)

Reports to: Senior Director, Store Operations

POSITION SUMMARY:

The Manager, Store Communications & Training is a fashion-oriented, energetic, self-starter with a passion for internal communications and training. As the Manager, Store Communications and Training, you will be part of a nimble and creative team, responsible for developing and executing communication strategies, plans and events that educate, engage and inspire employees across GIII Retail Group. This role will provide leadership and support to the Store Operations team by delivering all aspects of communications and process for the organization using various methods, to effectively engage the field audience. This position is responsible for gathering information for communication and creating the content in collaboration with the Sr. Director of Store Operations and other key partners within the organization. The Manager, Store Communications & Training, will develop strong relationships throughout the team and the larger GIII Retail Group organization in order to design appropriate communication and training tools. The ideal candidate will have strong writing skills in planning and creating, in addition to interpreting information across a variety of platforms.

POSITION OUTCOMES/DELIVERABLES:

Accurate, timely and consistent communications to all retail store locations and corporate partners. Design, organize and coordinate logistics for all training programs at the store level.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Independently develop and execute complex communication plans in support of key business initiatives.
• Maintain a strong understanding of organization communication needs including structure and audience profiles to determine the appropriate channel, medium and distribution approach for communication. Ability to prioritize and right-size messages by audience.
• Track and measure communication effectiveness and provide input on ways to improve communication initiatives.
• Proactively identify communication opportunities to help keep employees informed and engaged.
• Drive alignment with leadership on key strategic training needs.
• Design, present and train GIII Retail Group training programs to field audience.
• Provide high-quality writing, formatting, and proofing support of a variety of content.
• Write and implement communication plans.
• Send and post communications through the internal communication platform.
• Manage internal communications platform and support related projects from onset to completion.
• Collaborate closely with internal team members and external vendors.
• Maintain communications brand standards, processes and policies.
• Monitor and track project deliverables and deadlines.
• Manage necessary training and process documents.

EDUCATION/SKILLS AND EXPERIENCE:

Experience Required or Preferred:

Bachelor's Degree in Communications or related field

5-7 years’ experience in Communications

Experience in Retail Management a plus

Skills Required or Preferred:

• Must have excellent writing and editing skills with the ability to communicate clearly and effectively with internal and external clients.
• Excellent time-management and organizational skills and with strong attention to detail.
• Proficient with Microsoft Office Suite and Adobe Creative Suite.
• Ability to work under pressure in a detail-oriented, fast-paced environment and be efficient in ambiguous situations.
• Excellent planning, organization, and project management skills with the ability to effectively multi-task and execute time sensitive and critical tasks.
• A strategic thinker who also knows how to focus on communication flow.
• Ability to interpret complex processes and effectively develop communication to drive execution.
• Strong ability to work with all levels of the organization and across multiple areas.

The pay range for this position is: $70,000 - $80,000 per year.

Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the Minnesota Salary Transparency Law.

This position is not eligible for relocation. Local Candidates only.

GIII Retail Group is a division of G-III Apparel Group.

Being successful at GIII Retail Group means putting the best ideas to work, taking action and following through. You will be challenged by smart, committed co-workers and pushed to be your best. This is a place where your individual talents and creativity make a difference. We are a dynamic company that provides competitive salary and excellent benefits including medical, dental, 401k, life, disability and more!

GIII Retail Group’s family of retail stores include: DKNY, Donna Karan and Karl Lagerfeld Paris.

About G-III Apparel Group, Ltd.

G-III is a global leader in fashion with a diversified portfolio of owned and licensed brands across multiple categories and channels. We design, source, manufacture, distribute, and market apparel and accessories worldwide, supported by a strong retail and digital presence.

G-III Apparel Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.