What are the responsibilities and job description for the G/FORE LSG Key Account Manager position at G/FORE?
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
The LSG Key Account Manager is responsible for managing and nurturing relationships with the company's most important clients (WWG , PGA TSS , DSG , Bloomingdales , Nordstroms , Back 9 Golf) ensuring their needs are met and driving revenue growth, requiring strong communication, relationship-building, and problem-solving skills.
Essential Functions
We're committed to bringing passion and customer focus to the business.
The LSG Key Account Manager is responsible for managing and nurturing relationships with the company's most important clients (WWG , PGA TSS , DSG , Bloomingdales , Nordstroms , Back 9 Golf) ensuring their needs are met and driving revenue growth, requiring strong communication, relationship-building, and problem-solving skills.
Essential Functions
- Develop and maintain strong relationships with key clients, understanding their needs and business objectives.
- Develop and implement strategies to grow and retain key accounts.
- Drive sales growth through effective up-selling and cross-selling, and negotiate contracts to ensure profitability and client satisfaction.
- Act as the primary point of contact for key clients, effectively communicating with both internal and external stakeholders.
- Address client issues and complaints promptly and effectively, ensuring client satisfaction.
- Prepare regular reports on progress and forecasts using key account metrics.
- Stay abreast of market trends and competitor activities to identify opportunities for growth.
- Collaborate with internal teams to deliver solutions for key clients.
- Strong communication, interpersonal, and negotiation skills are essential, along with the ability to build rapport and trust with clients.
- Proficient in Microsoft Office, Blue Cherry, and additional tools
- Flexibility to adapt to constantly evolving business needs of a growing company
- Customer service mindset – with a willingness to go above and beyond
- Analytical mindset with strong problem-solving skills
- Attention to detail and extremely organized
- Ability to manage multiple priorities and deadlines at one time
- BS/BA or equivalent
- 3-5 years in a sales or sales adjacent position
- Background in Retail or Golf Pro Shops is a plus