Promotional Customer Service Representative - Entry Level

re you passionate about helping others and building meaningful connections? We're looking for an enthusiastic Entry-Level Promotional Customer Service Representative to join our growing team.

In this full-time role, you'll represent impactful nonprofit and ethical brand campaigns at live events, promotional activations, and community outreach initiatives. If you're seeking an exciting opportunity to gain hands-on experience in customer service, event marketing, public relations, and promotions, this is the perfect place to start your career.

No prior experience is required—we provide comprehensive paid training and ongoing career development.

As a Promotional Customer Service Representative, you will:

• Represent nonprofit organizations and socially responsible brands at live promotional events and community campaigns.
• Engage with attendees by providing information about campaigns, services, and community initiatives.
• Deliver exceptional face-to-face customer service while creating positive brand experiences.
• Assist with event setup, registration, logistics, promotional displays, and material distribution.
• Collaborate with event coordinators, marketing teams, and outreach staff to ensure successful event execution.
• Answer customer questions with professionalism and enthusiasm.
• Collect customer feedback, track interactions, and provide insights to improve campaign performance.
• Resolve on-site concerns quickly while maintaining a positive and solution-focused attitude.
• Help increase community awareness and support for mission-driven campaigns.

We're looking for motivated individuals who are eager to learn and enjoy working with people.

• Excellent verbal communication and interpersonal skills.
• Friendly, outgoing, and customer-focused attitude.
• Strong organizational and time-management skills.
• Ability to multitask in a fast-paced event environment.
• Dependable, proactive, and willing to learn.
• Comfortable working independently and as part of a collaborative team.
• Availability for some evenings and weekends as events require.
• Must be at least 18 years old and legally authorized to work in the United States.

Experience is helpful but not required. Candidates with backgrounds in the following are encouraged to apply:

• Customer Service
• Retail Sales
• Hospitality
• Food Service
• Event Staff
• Brand Ambassador
• Promotions
• Community Outreach
• Marketing
• Public Relations

• Paid training with immediate start opportunities.
• Competitive base pay plus weekly performance bonuses.
• Fast-track career advancement into leadership, event management, account management, or campaign coordination.
• Flexible scheduling to support work-life balance.
• Supportive, team-oriented workplace culture.
• Gain valuable experience in customer service, marketing, promotions, public engagement, and event management.
• Represent meaningful campaigns that make a positive impact in local communities.
• Build transferable skills that support long-term career growth.

• Entry-level candidates looking to start a career in customer service or event marketing.
• Recent graduates seeking professional experience.
• Career changers looking for a rewarding, people-focused role.
• Individuals with retail, hospitality, restaurant, or sales experience.
• People passionate about nonprofit organizations, community outreach, communication, and making a difference.

If you're ready to launch your career with a company that values professional growth, teamwork, and community impact, we'd love to meet you.

Apply today to become our next Promotional Customer Service Representative and start building a rewarding career in customer service, promotions, and community outreach.