What are the responsibilities and job description for the Medical Receptionist / Front Desk position at FYZICAL Therapy and Balance Centers?
Job Description
This is your chance to be part of a champion team with a unique, forward-thinking company that is paving the way in the PT industry with its non-traditional approach to healthcare. With FYZICAL, you will enjoy job security and the opportunity for career advancement through continuing education. With state-of-the-art technology at your disposal and an independent practice leader that is fully invested in your success, your career will flourish.
Responsibilities
Greet and welcome patients to the facility
Answer and direct incoming phone calls
Schedule and confirm appointments for patients
Update and manage patient records
Coordinate with therapists and other healthcare professionals to ensure smooth operation
Process payments and handle billing queries
Ensure the reception area is clean, organized, and stocked with necessary supplies
Provide information about the services offered at the facility
Assist patients with any paperwork required for their treatment
Manage patient flow in the clinic, ensuring that appointments run on time
Skills & Qualifications
High school diploma or equivalent
Previous experience as a receptionist/front desk, preferably in a healthcare setting
Excellent communication and customer service skills
Proficiency in using computers and medical software
Strong organizational and multitasking abilities
Understanding of medical terminology is preferred
Able to maintain patient confidentiality
