Medical Receptionist / Front Desk Coordinator (Healthcare)

Location: Pittsfield, MA

Job Type: Full-time

Pay: $17–$19/hour Monthly Bonus Opportunities

Medical Receptionist / Front Desk Coordinator (Healthcare)

Looking for a front desk role where you are valued, trusted, and part of a high-performing team?

At FYZICAL Therapy & Balance Centers, the front desk is more than a support role — it’s the engine that keeps our clinic running smoothly. We’re looking for a professional, organized, and patient-focused Medical Receptionist who thrives in a fast-paced healthcare environment.

Why You’ll Love Working Here

• 85% Employer-Paid Health Insurance
• 100% Employer-Paid Dental, Vision, Life & LTD
• 401(k) with Match
• 120 Hours PTO 6 Paid Holidays
• Monthly Bonus Opportunities

What You’ll Do

• Deliver exceptional patient-facing customer service
• Keep provider schedules full and optimized
• Handle patient check-in/check-out and EMR documentation
• Confirm insurance and benefits eligibility
• Collect copays and balances accurately
• Keep the front office organized, efficient, and professional

What We’re Looking For

• Experience as a Medical Receptionist, Front Desk Coordinator, or Patient Service Representative
• Strong multitasking skills in a fast-paced medical office
• Comfortable with EMR/EHR systems and scheduling software
• Highly organized with strong attention to detail
• Professional, friendly, and confident communication

Healthcare experience is a plus, but we will train the right person with the right mindset.

About FYZICAL

FYZICAL is one of the fastest-growing physical therapy companies in the U.S., known for innovation, patient outcomes, and a positive, team-driven culture. We promote from within and offer real opportunities for growth.

If you take pride in your work, stay organized under pressure, and genuinely enjoy helping people — this is the role for you.

Apply today and grow with us.

FYZICAL is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.